Tender Touch Moving & Storage

Our move was from a 2 bedroom condo in downtown Toronto to a detached home in Oakville. I went on Homestars.ca to review moving companies and saw the great reviews for Tender Touch. I had never used this company before but I'm very glad that I went with my gut instinct and booked them for our move. I dealt with Erika Jackman over the phone...she was very courteous and answered all of my questions. She made sure that everything was taken care of ahead of time. John Hall promptly answered my initial email and gave me a pretty accurate estimate as to the cost of the move. I had been in contact with another recommended moving company but found their method of estimating the cost of our move to be a little confusing and also not accurate. Tender Touch uses an easy method that is very "user-friendly."
On moving day, the 3-man crew arrived at our condo on-time and ready to go! The crew was very friendly and worked efficiently. Ali, the Team Leader, was patient and kind, always reassuring us that everything would be wrapped and protected in the truck. We had one large piece that had a lot of glass in it and I was worried it wouldn't make it in one piece to our destination...but when I saw how Ali and his crew wrapped it up, I knew it was going to make it! And it did! :) Nothing was damaged in our move and we are so very happy that we went with Tender Touch. I would like to thank the crew for their hard work, time and and effort. Ali, Fred, Kal, and Nick did a wonderful job in caring for our items and making our move from Toronto to Oakville a lot less stressful! Thanks again, guys!
**Note: Even when one of the crew had to leave due to a family emergency, Tender Touch made sure to promptly send another member to help complete the move. :)