Tender Touch Moving & Storage

Simply put, you will absolutely, positively not find a better moving company than Tender Touch. I interviewed 6 moving companies, chosen based on positive reviews on Homestars and recommendations from friends. From my first meeting with Justin, Tender Touch immediately stood out from the rest. He was on time, professional, knowledgable, intelligent, and confident. He answered all my questions throughly and without sounding too "sales-y". The estimate was crystal clear and fair. And attached to the estimate was a promise that they would not exceed this price by more than 10%, no matter how long the move took them to complete. After choosing Tender Touch, I ordered all my boxes and packing supplies-- which they delivered within a day or two. Justin was so on target with his recommendation that I had only 5 or 6 boxes left after packing a house with over 3000 square feet. I am still amazed by how he was able to be so accurate in estimating what I would need! But no worries--- if I had needed more, they would have delivered more, if I needed less, they would have credited me for the difference. As my move day approached, I exchanged several emails with Justin and, every email was answered promptly. His responsiveness is impossible to surpass! I had packers only for my dining room (crystal and china too fragile for me to pack myself). They, too, were right on time and jovial and hard working and just a pleasure to have in my home. When they finished before the two hour minimum, they began asking me what else they could do and found a bunch of glass shelves and lamps that they packed to save time on moving day. They could have simply slowed down their pace to ensure that one room took them two hours, but, instead, they sought additional work. How refreshing! Then came moving day. Phil was our foreman and he treated me like I was his most valued friend. Honestly! Phil and all the guys wrapped EVERYTHING in blankets and pads. They were careful and efficient and worked harder than any crew I have ever seen! All the while they were singing and joking with one another and genuinely brightening up a day that would have been otherwise quite stressful. Whenever I had a specific request, the answer was always "no problem!". They were incredibly polite and respectful. Truly appreciative of the lunch and dinner we offfered them. Overall a bunch of really GOOD guys. They worked from 9:30am on Monday to 1:30am, the wee hours of Tuesday. I kept waiting for their spirits to drop or for them to get grouchy or slow down. Not a one of them! Kept working. Kept smiling. Got the job done! And when it came time to present me with the bill, true to their word, it was exactly as promised. No surprises. I truly cannot say enough about these guys and this amazing moving company. Phil, Freddy, Mike, Christian, and the entire crew, as well as Justin--- I am so grateful to them for making my move a great experience from start to finish. Choose Tender Touch. Don't even bother interviewing anyone else. It's just a waste of time.