Luke W.

My dryer broke on Sunday, Tony got in touch with me the next day, and was able to fit me in for Tuesday. I had given him the model number so he came with a few parts he might need and was able to repair in a little over an hour. Really appreciated his no-nonsense approach, and quick service.

Very professional movers. Have used before, will use again. Had an elevator conflict moving into an apartment, but they worked with the situation and the other movers and were able to get us moved in.

The roof of my house is partially angled, partially flat. The eves needed replacing, my chimney was falling apart, and we had no air circulation in the attic. This required a lot of work, and CRC was able to give me a cash and carry discount to bring the cost down a bit, which I appreciated. They replaced the shingles, rotted boards, replaced the beams of my flat portion, added insulation, and put in soffits to allow proper air circulation in the attic (at my request). They also replaced the eves, capped my chimney, and even fixed a second chimney that the previous owner had put through a load baring member. My only criticism is that the roof ended up costing $5000 more than originally intended due issues found afterwards, which isn't the fault of the company, but it would have been nice this type of problem could happen. Also a few weeks afterwards a rep came back to my house to go over some work with the aluminum guy but didn't tell us, and we got a bit of a fright. At the end of the day though I feel I got the Cadillac of roofs, and I have no question that it is of the highest quality, and the workmanship is first rate. When the big Toronto summer storm that flooded out the West end came, we were high and dry inside the house.

Convertible installed a new Furnace, AC, Humidifier, and water heater. Marnie came to our house and went through the different options. I had an idea of what I wanted, and she respected my wishes and made sure that what she offered fit my needs. Convertible was the only contractor that suggested a side discharge A/C unit up on struts in between the houses. In a smaller Toronto home this saved us having to put a unit in our already small backyard. The whole recommendation really did take all our needs into consideration (and was also the lowest cost). Adam and team came and installed it all on two Saturdays (we had a lot to install, but he made sure we always had working heat when they left). Adam walked me through all the operation and how to install a new thermostat I was thinking of purchasing (his instructions were spot on). He also gave me his cell number and I've called him twice with questions, and he gave me great help both times (at no cost). The installation team was very respectful towards me, and my family and was respectful of our property.