Tasco Appliances

I called yesterday to book a service call. After waiting on hold forever, someone picks up the phone, only to ask me to hold. Why answer the phone if you aren't prepared.

Finally I speak live with someone. I explain my problem and reason for asking for a service call and he immediately starts to try to talk me out of it. I'm having problems with the oven, it's been 3 years and never serviced, and I PURCHASED THE EXTENDED WARRANTY.

He then tells me "fine, he'll send someone out but if they don't find anything wrong with it I'll have to pay for the service call".
What kind of crappy service is that!! My fancy brochure says unlimited service calls.

The other thing is - after all that he tells me he'll have someone call me within 48 hours to book the call. The service is third partied out. Even though the brochure says all calls are handled by Tasco - they're not!!!

Trust me. Don't make the same mistake we did. Do your homework before you buy anything from them. Go elsewhere!!!

Excellent store with excellent sales staff. Very helpful and very patient staff with great knowledge and ideals. We renovated our kitchen and needed all new appliances however were lost in making a decision with all the brands out there. With the staff here in this store, not only did they take the time to explain the difference in brands and prices, but they also took the time to suggest different models for us and explain the pros and cons of each model selected. THIS WAS THE BEST SERVICE EVER

we'd been looking for stainless steel chimney styled vent hood for a long time and found the one at Tasco
* huge selection
* excellent price
Will definitely come back and make additional purchases.

bought a fridge in thirty seconds. The staff was very friendly. There was a lot of products to choose from. The staff were knowledgeable and very helpful. it was awesome.

non rushed well stocked and well knowledged staff..pricing is very good compared to the big 3 box stores, we saved over 1800 dollars by shopping there.
delivery on some non stocked special order items was acceptable. great place too shop

We chose Tasco Appliances to purchase all our new appliances(all 5 of them)when we renovated our kitchen. Tasco provided us with the best price on the bulk purchase and the salesman was well-informed, reliable and punctual in faxing the exact appliance specification to our kitchen designer. There was no problem for Tasco to store our appliances in their warehouse until we were ready for delivery which was a seamless experience.

A kitchen accident resulted in a smashed glass oven panel. I was very disappointed by the lack of service we received at Tasco. We were told since it was not covered under our warranty, that they couldn't help us. I realized that we'd be on the hook for the cost but was surprised that they would not facilitate the repair for us. After repeated attempts to speak with a manager I finally gave up, and guess what, called Sears. The matter was dealt with immediately. Sorry but Tasco will not get any future business from us.

It took us a while to figure out with which product we were going to replace our old over-sized built in cook-top. Greg was very helpful and patient with during our discussions, order changes and delays caused by an eventual minor renovation of our kitchen. We're still adjusting to the spontaneity of the heat produced by the new Electrolux induction cook-top but so far so good!

Tony made sure i saw the appliances that would suit my needs and made sure I got great value! he was personable and accommodating. the appliances are beautiful and my kitchen will be beautiful!

Bought Dacor stove, dishwasher and Fridge brand new. Too many problems with dishwasher and Fridge encountered after delivery. Dishwasher was inoperable and the technician came to fix problems with it 3 times in the span of 4 months. Until now I continue to experience problems with the unit but chose not to deal with them anymore. Tasco refused to replace the unit even though it is obvious that it was defective. I came to the store so many times but i was always given the run around. My experience with the store and management after the purchase was terrible. Don't be fooled how nice they are when they try to sell you their product.