Appliance Retailers review in
Toronto
Terrible, terrible customer service. In this age of online shopping, when there are so many options, went to this retailer as they were in my vicinity. They sold me a refrigerator promising quick delivery as ours was not working and we were without one! I booked the day off work to receive the fridge. Called twice the day before delivery as no one called to confirm delivery time. On the day of delivery I again left a message and finally received a call from shipping saying the fridge was on back order for 2 months and someone should have informed me; they told me to speak to manager - Valerie. Left a message for her and did not receive a call back. I guess our purchase just wasn't important enough.
- Approximate cost of services:
- $1,500.00
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