We renovated our powder room in October this year (2013). We wanted to add a shower using up space from an adjacent closet. We asked for quotes in Scarborough. Several companies didn’t bother to come in to see the place or even return our calls. We ended up with two quotes from Crystal Bath and Tapworks. We researched for customer satisfaction reviews and decided to go with Tapworks K&B, although the quote was higher by a couple of $Ks. They seemed more professional from the start.
My husband and I were greatly impressed with the job done. The project got slightly behind schedule but Teodoro (the person who did the job) compensated by coming in to work on a couple of Saturdays. He was very careful to cover surfaces so the dust wouldn’t spread around the house; he was a perfectionist: If a wall didn’t look good he’d redo it again before we didn’t even notice. He was part of a team: if he was short of tiles, grout or any other material, he’d call the project manager and he’d have it delivered shortly. He worked quietly without stopping. We didn’t even notice when he took a lunch break. He would ask at every opportunity for our preferences about how we wanted the tiles laid out, the colour of the grout, the height of the shower, etc. giving suggestions when necessary. The quality of the materials was excellent and so was the workmanship.
We liked that they got a permit, scheduled a City inspector and everything was done to code. The people that came to install the shower glass door are from another company, but they did a good job too and actually ahead of schedule.
As for negatives, just a minor one as renovations go: the electrician was very good and efficient but didn’t show up at the agreed time. That happened twice. He could have called to let us know so we could have rescheduled our other commitments instead of waiting for him. But otherwise, we were very satisfied with the work done. Actually Tapworks exceeded expectations. Would I call them again? Yes. We have a kitchen project and we hope they can match this experience.
- Approximate cost of services:
- $16,000.00