Soft Surfaces

Carpet & Rug Cleaning & Repairing
Toronto ON M1E 4G7
Write a Review
Write a Review

Recommended Professionals

74%(14 reviews)
74%(14 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

53%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Soft Surfaces

Average customer rating:
10 10 (70 reviews)

Sort by

Anthony in Scarborough
Anthony in Scarborough
1 review Toronto, ON
10/10

Carpet cleaning for a 2700 sq ft home

Homestars

I've had Fred Allenye do our carpet cleaning for the last three years. My home was purchased new and I'm interested in maintaining and appreciating the value of the home. Soft Surfaces has enabled me to keep what is essentially a low grade builder carpet looking rich and new.

Coupled with exceptional customer service and professionalism Soft Surfaces is a pleasure to deal with. I would not consider any other company to come in my home and provide this service.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Sue in Leaside
Sue in Leaside
2 reviews Toronto, ON
10/10

Carpet & Upholstery cleaning

Not very often to do you find a company that truly makes you smile. This company is simply wonderful to deal with. They do a fantastic job and are so incredibly pleasant. I tell eveyone I know to call Fred - the best carpet cleaner in the GTA.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
JT from Markham
JT from Markham
1 review Toronto, ON
10/10

carpet cleaning

This company provides exceptional customer service! An in home consult, prompt, courteous and professional service with excellent results make Soft Surfaces a top notch organization. It was a pleasure to deal with them.

Was this review helpful?
Mrs. D. from Toronto
Mrs. D. from Toronto
1 review Toronto, ON
10/10

Carpet and upholstery cleaning

On several occassions we have used Soft Surfaces for cleaning of our broadloom, area rugs, and fabric and leather upholstery over the past 7 years. The service is outstanding and always quick, friendly and of superior quality. We have never been disappointed. Fred has given us many tips to maintain, and care for our carpets and furniture, and suggestions on how to treat a stain immediately until we are able to have Soft Surfaces come. Without hesitation, we would highly recommend the services of Soft Surfaces. Many of our family and friends use this company also. Fred and his company are a pleasure to deal with.

Was this review helpful?
Chris from Willowdale
Chris from Willowdale
1 review Toronto, ON
10/10

Carpet cleaning

While I was carrying kitchen garbage out to the garage, the bag broke in the front hall and left a nasty spaghetti sauce stain on the new beige broadloom right by the front door. As usual, Fred showed up in a timely fashion, knew exactly how to get the stain out perfectly, and then did his usual wonderful job on the rest of the house. He's always 100% effective and efficient, and to top it off, very friendly! I highly recommend Soft Surfaces: totally reliable.

Was this review helpful?
EDM-GTA
EDM-GTA
12 reviews Toronto, ON
10/10

Carpet Cleaning

I booked Soft Surfaces to clean the carpet in the house we recently moved in. My husband had nothing but great words to say about Fred and his company.

Fred was prompt, courteous, friendly and provided quality service. His price was also very reasonable.

My husband has very high expectations, and Fred more than exceeded everything my husband looks for in a service provider.

HIGHLY RECOMMENDED!

Was this review helpful?
Revi North Toronto
Revi North Toronto
18 reviews Toronto, ON
10/10

Upholstery and Carpet Cleaning

When the guy who comes to clean your carpet and sofa does a happy dance because he loves his job and when he gives you tips on cleaning and a bit of cleaning solution and when he charges you too little, you know you are getting a great deal. If I could have Soft Surfaces come over every day, it would be a pleasure. Their workmanship is fabulous, and from what I hear, their smiles are always ear to ear!!

Was this review helpful?
Mike The Painter
Mike The Painter
10 reviews Toronto, ON
10/10

cleaning couches

Fred's attention to detailing while cleaning our couches was unbelievable. with three kids on the couches and eating snacks,we thought the stains would never come out. Guess what kids..no more snacks on my COUCH!!
Thanks Fred

Was this review helpful?
Melanie from Wellness Aesthetics Studio
Melanie from Wellness Aesthetics Studio
9 reviews Toronto, ON
10/10

Carpet Cleaning

Fred is awesome! We sold our house in 1 day thanks to Soft Surfaces. Our carpets were gleaming and we're sure that they helped show the house to perfection. Thank you just doesn't seem like enough.
Melanie & Phil

Was this review helpful?
Sue and Don in Markham
Sue and Don in Markham
4 reviews Toronto, ON

First Review

10/10

carpet and sofa cleaning

Fred loves his job, and it shows in the quality of his work. We use his services about twice a year in our own home. The carpets always come back looking like new again.
Soft Surfaces has just been awarded our office contract too because of so many positive feedbacks from fellow employees. If you get Fred, "ask to see his happy dance".

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Soft Surfaces

Carpet & Rug Cleaning & Repairing, Fire & Water Damage Restoration Soft Surfaces is a customer driven company committed to helping our customers maintain the appearance value of their purchases. Our goal is to ensure your total satisfaction. We provide the best and widest range of appearance maintenance services in ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Carpet & Rug Cleaning & Repairing pros in North York?