Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Sears Home

Furniture
London ON N6J 2N4
Write a Review
Write a Review

Recommended Professionals

95%(151 reviews)
94%(42 reviews)
91%(6 reviews)
95%(151 reviews)
94%(42 reviews)
91%(6 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Sears Home

Average customer rating:
0 10 (1 reviews)

Sort by

Grace from London
Grace from London
1 review London, ON

First Review

0/10

New Roof Singles

We bought a new roof in 2000 – supposed to last 25 years – paid over $6000
After 13 years, we had a leak (The contractor admitted installing 10 year shingles)
Sears offered to give us 46% off a replacement roof
The Problem:
Even with 50% off, the price would be more than Murray Shaw’s Estimate
Why pay $10,000 more, when we should have 12 more years worry free
We called to register a complaint – this was back in June 2013
We got the run around
Nobody would call us back
We called the Direct Corporate Customer Services to get help
We have a leak – do a repair – or at least put up a tarp –
No tarp – unless we agreed to their inflated price
Got Promise after Promise that they would call within 48 hours
Nobody called
Complained that no one was calling us back – and we had a leak
Promised to hear from them within 48 hours
Nobody called
We called again and again – we were always professional and polite
Friendly, sympathetic people took down our information
Again and again, promised to have a supervisor call within 48 hours
Nobody called
If something goes wrong, take it from experience, DO NOT expect Sears to handle it
More Likely: Sears will NOT call you back
More Likely: you will get nothing but the Royal run around

Approximate cost of services:
$6,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business

More about Sears Home

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Furniture pros in London?