Safe Tech Alarm Systems And Video Surveillance

Alarm Systems
Toronto ON M2N 6A3
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Alarm Systems
Safe Tech Alarm Systems And Video Surveillance
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94%

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Reviews for Safe Tech Alarm Systems And Video Surveillance

Average customer rating:
9.5 10 (1081 reviews)

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Carla from Toronto
Carla from Toronto
1 review Old Toronto, ON
9/10

Trouble Shooting

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Any time that we have had questions regarding our alarm SafeTech has been quick to respond. We have never had a problem reaching them and have always received polite customer service.

Approximate cost of services:
$1.00
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Company Response

Carla, you can always count on us with any concert. Thank you for the great review.

Lucy from East York
Lucy from East York
1 review East York, ON
10/10

Security Alarm

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The security alarm was installed in my parents home to ensure their safety. I was very pleased with the service, from start to finish of this project. thank you SafeTech!

Approximate cost of services:
$28.95
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Company Response

Great to hear you are please with our service we are providing in keeping your parents safe.

Maria from Scarborough
Maria from Scarborough
1 review Scarborough, ON
10/10

Alarm System

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I got the alarm system for my house for extra security. Since the installation, i noticed people are more hesitant to approach the door. When I accidentally pressed the panic button, the Monitoring Station responded immediately. When the trouble signal occurred. SafeTech staff dealt with the issue promptly and efficiently.

Approximate cost of services:
$36.00
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Company Response

We take pride in our 24/7 Monitoring station, you can always count on us.

Evan from Toronto
Evan from Toronto
1 review Old Toronto, ON
8/10

Getting Security at the Office

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our studio needed security at the office. We decided to look around for companies that could offer security and SafeTech was the best option around. Since then, we have been pleased with the service!

Approximate cost of services:
$0.00
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Company Response

Thank yo Evan for you kind words.

Michelle in Brampton
Michelle in Brampton
1 review Brampton, ON
0/10

Home Alarm

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

SafeTech has by far the worst customer service from all the companies I have ever dealt with. Especially Sharon who is utterly rude and does not want to do anything for you as a customer, everything to her is POLICY. Beware that they will automatically renew your contract after the first 3 years and they will lock you in again for three more years without giving you any written notice nor give you a notice through a simple phone call. They say this was on the first agreement that you signed at install but beware again that the installer will not advise you about this, he will just rush you into signing the agreement without having the chance to read the whole thing. Throughout our the three years we've had their service, we've had about 2 false alarms and SafeTech only calls after 30 minutes to check if everything's ok, NOT ACCEPTABLE if it was a real break-in! They will also bombard you with emails asking for positive reviews here in HomeStars and bribe you with one free month of service once they've confirmed that you wrote a positive review, so don't trust that everyone here are really satisfied with their service. After having been their customer for over 3 years, they will do nothing to help you. What's worse, they will make you pay a switch over fee to transfer your existing account to new occupants of your house even if the service was continuous. Everything about them is how they can get money off from you. They even said that if the new owners will not take over the account, they will take off the entire system even if I have already paid for the system over the 3 years. I am so glad I don't have to deal with this company anymore. Avoid SafeTech at all costs! Go with anyone else except this company, they are not reliable and does not value customer loyalty.

Review has 1 previous version
Approximate cost of services:
$32.00
4 of 4 people found this review helpful.
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RR Pickering
RR Pickering
6 reviews North York, ON
0/10

Safetech Alam Systems & Video Surveillance

Based on my experience and nightmare,I would highly recommend that you do not consider choosing Safetech Alarms.
I have had Safetech install an alarm and surveillance system in Dec 2009 for my business in Oshawa. I paid a little over $3,000 for the video surveillance and $1,968 for the monthly monitoring. The video system was installed for the sole purpose of remote access to my business thru my I-phone - never materialized yet fully paid for. And, to add insult to the injury, I tested the monitoring and they never responded to the many alarms that I triggered to test their services. This means that they take your fees and never really provide a monitoring service, you are just paying for the noise! I now have Alarm force and they respond in less then 5 seconds of triggering the alarm. The equipment for video relay cost me $130 instead of over $3,000. I dealt with the President who never once returned my phone calls or responded to my emails!

Approximate cost of services:
$4,968.00
3 of 3 people found this review helpful.
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Company Response

Razia you tried to reach me in early 2011 by email which is over 2.5 years ago. However, you had the wrong email address. In spelling “Shawn” when it should have typed “Sean”, I never received your email. Also you did not call me or leave me a voice message at any point in time. I have had no personal dealings with this you ”ever” until after you had posted this review!

I have reviewed your past account signals with our central monitoring station and I can confirm to you that the alarm never stopped communicating. Our records show that you spoke with our service manager last month and he verified with you over the phone, that the alarm was communicating exactly as it should have been. I suspect you are not aware that if the alarm is turned off by an authorized user in less than 1 minute, our monitoring station will receive a cancel code signal coming from your panel and may not call, as they know that an authorized user has turned it off. All call backs are prioritized and they may not call if they receive a cancel code signal when they are busy.

When you purchased the DVR from us in 2009, it was successfully setup for remote viewing on a desktop computer. However, remote viewing of your DVR from a smart phone (i.e. iphone) was a feature which appeared the following year when the manufacturers began creating downloadable applications for their next generation of DVR’s. As it has already been explained to you by our technician Dave who visited your premises in 2011, you need to upgrade the DVR if you want to view recordings from your iphone. We offered to do this for you, but you had refused. I don’t know what more we can do to resolve your issues.

I am disappointed that you would chose to make your dissatisfaction public before speaking to me, client support, or any other managers here at Safe Tech. I also see that you have given two other companies a zero on Homestars. So apparently we are not alone in not being able to meet your expectations.

ValD
ValD
5 reviews Old Toronto, ON
10/10

Upgrade Old System and Install New Components

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have had an alarm monitoring system for over 20 years by a large international firm. But I wanted to update the old hardwired system. The old company was going to update my system a bit for around 200$ and then charge about 45$ a month. A SafeTech technician reviewed and tested my system and told me that my hard wired system was functional but the system needed updating and a new pad, which would have cost me nothing. However, the technician recommended a new smoke detector which was over 20 years old, and extra motion detector for my second floor. I was grateful for this, as I always wanted this. The wiring was a major challenge and they were here for hours installing it. They also assured me that my cat will not trigger the system, and the techie was patiently testing my system while we were trying to lure the cat to jump and move. Yup. It worked fine and the cat did not trigger the system! I was so impressed that I decided to go for a wireless notification system via my smartphone, and I got a great price for this installation of this also. The three major changes and additions were well under 300$ one time cost. The best part: my monthly system is under 25$. My SafeTech rep always answers my emails immediately and I feel that I am in good hands.

Approximate cost of services:
$275.00
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Company Response

Great to hear from you. Please let us know if you need any other security services. It was very nice working with you as well.

Cintya from Etobicoke
Cintya from Etobicoke
1 review Etobicoke, ON
10/10

Alarm System

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I'm glad I chose SafeTech Alarm systems. They have good costumer service team, very friendly whenever I had questions they provided straight and sufficient answers. Would recommend them to other who need alarm system.

Approximate cost of services:
$35.00
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Company Response

We are glad to have you as customer. Thank you for your business.

Adrian from North York
Adrian from North York
2 reviews North York, ON
10/10

Alarm System

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Excellent, very reliable service! The technician installed the system and he was very polite, efficient and knowledgeable. The system works very well and is very easy to use.We would like to recommend SafeTech.

Approximate cost of services:
$200.00
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Company Response

Great to hear from you Adrian.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Safe Tech Alarm Systems And Video Surveillance

**Special promotion on now: free alarm installation + 15% off the first year of monitoring** (valid for new installations only)

By strategically locating devices designed to detect intrusion, Safetech's acquired a unique ability to successfully protect both people and property. By blending together different security technologies and procedures we achieve the highest security standard possible with the lowest “rate of loss” among our clients in the industry.

Only by taking a comprehensive integrated security approach to the needs of our clients can the best results be achieved. For instance, statistically adding an alarm will reduce a chance of a ‘break and enter’ by 10x when compared with a home that has no alarm system. However, if you combine one or more surveillance tools together, such as an alarm system combined with video surveillance cameras, your chance of a ‘break and enter’ is reduced by 40x when compared with an unprotected property.

Furthermore, even if you do end up being a victim of a ‘break and enter’ the amount of property stolen is 50% less than it would be if the premise only had an alarm system. Compare this to a property that has little or no protection (no alarm or video cameras) the savings are even greater, with a total 80% reduction in loss of property value. Therefore, security surveillance tools work even better when used in tandem to prevent property loss and are a very effective way of deterring and reducing crime.

Good Protection Starts with Good Design

Safetech loss prevention advisors are trained to ensure clients receive proper security coverage using the significant arsenal of security tools and techniques they have at their disposal.

An advisor will begin first by having a detailed discussion with our potential clients to determine their specific application and security needs. Once an advisor is satisfied that they have an understanding of the clients needs a security solution will be recommended. There is absolutely ‘no obligation’ to follow any recommendation given and there is no charge for our security evaluation.

Good protection may start with good design but it can only be maintained with good monitoring and management procedures.Most people think that a 24 hour monitoring station exists solely to respond to emergency signals. However, equally important is the need to respond to no signals when one is expected, or to trouble signals coming from the control panel.

A trouble condition may arise when a client’s alarm panel fails to send its scheduled weekly test signal to the monitoring station, or, if it sends a signal indicating that the power has failed or the back up battery is low. “How quickly a security company deciphers and responds to these conditions is a true measure of the quality of their service”.

Sean O’Leary – President of Safetech Inc.

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CATEGORIES
Alarm Systems
PRODUCTS
DSC and Honeywell Brand Home and Business Alarm Systems, Security Cameras, CCTV, DVR, Window Bars, Access Control, and much more, GSM 3070. GSM 3060, GSM 2065, DSC 1616, DSC 1832, DSC 1864
SERVICES
Burglar, Fire & Flood Alarm Monitoring, Installation of Surveillance Cameras & Recorders, Card Access Control Systems, Article Surveillance Tags, Area Wide RFID, GPS Tracking, Medical Alarm (Personal Emergency Response Systems, Window Film, Window Bars & Gates, Security Keys, Door & Window Locks, Security Signs, Security Guards, Convex Mirrors, Computer Cages, Security Cable, Client / Employee Training, Fencing,Alarms, Security Systems, Surveillance Cameras, Alarm Systems, Security Cameras, Access Control, Security Alarm Systems, Smoke Detectors, Wireless Cameras, Video Surveillance, Home Security Systems, Fire Alarms, CCTV Cameras, Business Security, Home Alarm Systems, Home Alarms, Alarm Toronto, Burglar Alarm Systems, Guards, Bodyguard, Security Guard, Security Services, Private Investigator, Emergency Response, Office Security, Loss Prevention, Guard Dogs, Private Security, Event Security, Corporate Security, Security Guard Toronto, Mall Security, Security Guards Toronto, Security Guard Companies, Private Security Guards, Bodyguarding, Medical Bracelets, 24 hour monitoring, Digital video cameras, Fire alarms, Private Guards, security doors, security locks, locksmith, reinforcement door frames, door reinforcement, locks, alarms & video surveillance, Brampton home alarms, Burlington home alarms, Cambridge home alarms, Guelph home alarms, Hamilton home alarms, Kingston home alarms, Kitchener home alarms, London home alarms, Markham home alarms, Mississauga home alarms, Niagara home alarms, Oakville home alarms, Oshawa home alarms, Ottawa home alarms, Richmond Hill home alarms, St. Catharines home alarms, Sudbury home alarms, Thunder Bay home alarms Toronto home alarms, Vaughan home alarms, Waterloo home alarms, Windsor home alarms, Airdrie home alarms, Calgary home alarms, Edmonton home alarms, Red Deer home alarms, Vernon home alarms, New Westminster home alarms, Phoenix home alarms, Kelowna home alarms, West Palm Beach home alarms, Vancouver home alarms
BRANDS
DSC, General Electric, Honeywell. Paradox, GSM, ADEMCO, etc.
STYLES
Combining different security solutions together to achieve the 'highest rate of loss' in the industry.
SPECIALITIES
Free alarm installations, HD security cameras, uniformed security guards, card access, fire alarms, medical alarms, window bars and gates, security guard service and home automation (smart homes).
WEBSITE
https://www.safetechalarms.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
44
RETURN POLICY
One year parts and labour warranty or three year parts and labour extended warranty.
PAYMENT METHOD
Cheque, Visa, MasterCard, American Express, Pre-authorized Payment Plan
LICENSES
Security Guard License No. 10820898ULC Listed Commercial Type Alarm Systems
MEMBERSHIPS
Canadian Alarm and Security Association, Underwriters Laboratories of Canada, GTHBA (Builders As
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year parts and labour, Extended 3 year parts and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.