Rusco Distributors

We are very please that we found Rusco. We have discuss with couple of contractors, Rusco is the last one and we know this is the right one. They have very hard working people and they build in a very nice quality. Their price is very competitive and they don't cut corner. In every detail they would meet customer's requiement and make us very happy. I surelly recommend them to everyone.

Working with Israel was a great experience for me because of his knowledge and helpfulness. Jerry is a great installer and I would hire this company again for any and all of my future projects.

We have the back door changed and it had to be sunken (as shown in the pictures) because the driveway elevation was higher. We did not know how to protect our sunken back door from rain, snow and weather. We got 3 quotes and Rusco Distributors came to offer us the best solution by installing a back door enclosure with a maintenance free roof, at an affordable price. After the back door enclosure was completed, we agree that it was well worth the investment and it complements our mature home. Thank you very much Rusco Distributors for a job well done and excellent service.

In October 2009 we decided to replace the aging windows of our house. A person whose advice I value said that they had good experience with Rusco Distributors.
I met with Israel and Jon and liked their quote which compared very well with the others I got. They offered us premium windows at a price that others quoted for average-grade products. The windows arrived on time and Abel and his co-worker installed them in 3 days with the minimum disturbance possible. This included an window opening enlargement, which I think they almost did for free (based on other quotes). The windows looked and worked great and Jon, who came to see how the job was done, reminded me of the support commitment that I get with the windows and asked me to share my experience at homestars.com if I wouldn't mind.

I told him that I would feel better if I had more long-term experience before I give them a rating. He probably thought that I am one of those "no-feedback" guys and left the subject alone. Well, I have not heard from them since and I have had no reason to contact them. The windows continue to look and work great and we are all happy with them. I was wondering if the levers on the casement windows are child-proof. Well, everything still works like new and I suspect it is not only because my children are very well behaved.
So, being a man of my word, here is my review, more than a year later.

Thanks Rusco!

Very pleased with how quickly the job was started. Great patience was evident in making sure that the door closed properly and didn't need that extra push. Our main hallway is definitely warmer.
Positive comments from neighbours and Israel should be getting some more calls.
Thanks again,
Laura and Steve

Having broken the window lock on one of my Rusco windows while cleaning, I began the arduous task of finding a replacement. I could find nothing that would do the job anywhere. A friend suggested I contact Rusco Distributors even though the installation was over 40 years ago. To my surprise and delight they had the part and it arrived by mail within a few days, free of charge. Now that is customer service at it's best! I will definitely think of Rusco when I need to replace my windows but that won't be for a few more years, as my Rusco windows still look great and function like they were brand new.

Everyone who was associated with the work order was very professional. Rusco's estimate was the lowest we received. Installation was prompt. One deciding factor in selecting Rusco was the length of time they have been in business.

We hired Rusco to demolish a worn out sun porch and install a new one. Israel explained the options, researched carefully, and gave us an excellent price. Gerry and Brian, the installers, were wonderful to work with - did a great job, left everything spotless. They were true craftsmen, great to watch work. They solved problems we didn't even know we had.

I have just had an aluminum awning installed at my entrance door area by Rusco Distributors. I was very pleased and impressed with the entire operation...from my initial meeting, discussion and signing the contract with Israel, my discussions with Luke who measured and made suggestions to Joe and his wife who installed the awning. Any phone calls or e-mails I made were answered promptly. Everyone I dealt with was professional and pleasant. The awning looks great and I would certainly recommend Rusco to anyone looking for an aluminum awning. Based on my dealings with this company I will certainly consider them when I am looking at new windows or doors to be installed.

I was shopping around for an aluminum awning and Rusco provided a very competitie price. I got excellent service: e-mail correspondence and quotations, no need to be home to take measurements or install. In fact, I took my son to his hockey game one Saturday morning and an hour later when I returned the awining was installed! Can't explain the satisfaction I had!

I will certainly recommend them to anyone - I will keep them in mind for future projects.

Thank you Israel and team!