Reviews

10/10

I had 2 Manitoba Maples to remove as they were getting old and too messy. Very prompt and courteous, Trevor showed up, provided a written estimate and timeline to complete the job. He provided the service ahead of time, he communicated and showed up on time with his crew. I was very impressed with how skilled and efficient they were. I will hire them again for

Approximate cost of services:
$2,000.00
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Company Response

That was a big Job Maria! I'm happy it went so well
And you were pleased..
Please give us a call when you are ready to move forward on the other trees

4/10

Had a new roof installed in 2008. Got a warranty of 15 years in workmanship and 30 years for materials. A year ago I started having this funny smell in one bedroom. I verified it was not an animal, but after investigation I found out it is the insulation in my attic. During this investigation, I noticed the roof deck is very curved/sagging and can collapse at any time. I remember at the installation time that company asked to replace boards that were damaged and I agreed - they replaced 18 boards. Their workmanship warranty DOES not cover anything related to the plywood they used. Now my question is why not? It was their decision not to replace boards - that means they took responsibility to evaluate and install on those boards - they deemed them okay at the time. I bet many people think they are covered for 10-15 years but now I have a failed roof that I need to replace ahead of time..... $$$$$. Oh, and they are not coming out to check unless there is a leak in the roof... I am not impressed and I advise anyone to ensure they are properly covered. I was happy with their work and the condition of the roof was the leas of my worry as I thought it was an 8 year old roof that does not need to be replaced yet...

Approximate cost of services:
$4,500.00
3 of 3 people found this review helpful.
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Company Response

Hi Maria, we appreciate your feedback. Please know that in every situation we look for a positive resolution with all of our customers. With more than 20 years of providing reputable roofing services we are always here to help. If the troubled area is inside the attic, it may be related to poor insulation distribution or condensation. This problem can be evaluated by a home inspector. Nonetheless, we can arrange a date for inspection of your roof at your convenience. Please contact our office anytime (416-604-9765). You can also visit our office anytime (120B Industry Street, North York). Please identify yourself if you are truly our customer. Thank you.

10/10

I was shopping around for an aluminum awning and Rusco provided a very competitie price. I got excellent service: e-mail correspondence and quotations, no need to be home to take measurements or install. In fact, I took my son to his hockey game one Saturday morning and an hour later when I returned the awining was installed! Can't explain the satisfaction I had! I will certainly recommend them to anyone - I will keep them in mind for future projects. Thank you Israel and team!

Approximate cost of services:
$1,200.00
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