Having broken the window lock on one of my Rusco windows while cleaning, I began the arduous task of finding a replacement. I could find nothing that would do the job anywhere. A friend suggested I contact Rusco Distributors even though the installation was over 40 years ago. To my surprise and delight they had the part and it arrived by mail within a few days, free of charge. Now that is customer service at it's best! I will definitely think of Rusco when I need to replace my windows but that won't be for a few more years, as my Rusco windows still look great and function like they were brand new.
- Approximate cost of services:
- $0.00
Was this review helpful?