Absolutely ridiculous!
Poor customer service right after I signed on the dotted line. Once I committed to the home. Delay with the closing, even without following the buying agreement. They worded it so that they can get away from the legal obligation. We got a SHORT notice when we were suppose to get the house by Dec 2013, and changed to Feb 2014, and that notification came less than 45 days (half the timeline for notification they claimed to be).
The most outrageous thing was, when we had to be out of the country when they finally decided to close the house. We asked if we can get the house 1 week later, they said yes BUT with a big fat financial penalty we have to pay the builder. They were the one who did not notice us on time at the first place.
More ridiculously, the carpet we chose was out of stock and they notified us less than 1 month before closing. Wait and see how they are going to charge us for extra.
If you think of buying from them, think twice and final conclusion. DO NOT BUY FROM THEM.
- Approximate cost of services:
- $610,000.00