Remington Group

Kitchen and washroom Upgrades shown at Design Studio did not match with the actual upgrades in our condo. Time given at the design studio was limited to finalize our choices of high value upgrades resulting in our disapointment.

Horrible builder. If you have ever choice, avoid this builder, or painful nightmare would stay with forever.
Ugly terrace roofing with cracks, steep slope, complained from first form. Promised multiple time to fix. After 4 years plus with numerous appointments and phone calls. It never get fixed but a letter stated it cannot be done.

Never buy from Remington at all cost.
Customer service never responds at timely manner.
If you by any chance have someone server rep. called Angela, then asked immediately to change.

Poor customer service.

I bought home on Preserve, Oakville. Poor customer service, and quality of the work delivered. Do not buy from this builder.

Too many negative things to list them all. In a nut shell they do not care about anything but money and you will be nothing more than a number - and even then you will be lucky if you are acknowledged.
Wish the word could be spread to put these builders out of business!

Bought a house in hello Georgetown. They close the house even before the house is ready. Powder room wash room did not have a door for over a month after we moved in. One of the bathrooms did not have a counter top. Site supervisor is not responsible and does not care.
Post sale service is simply hopeless. It has been 2 winters in this house. Fireplace did not work since day one. It was on the PDI, 30 day Tarion report and one year report. It is yet to be  fixed. 

Where to start; TERRIBLE EXPERIENCE from choosing the interior finishes on my condo, to seeing my condo for the first time during the PDI.

Choosing my interior finishes:
I had to go back twice (about 1 hour drive one way each time), because the representatives were reluctant to show me prices for any of the upgrades, and the design rep was hanging out in the back room and did not help me, or the other 3 families who had questions. The reps were unprepared for my visit the first time around. The first question that the receptionist asked me was "Are you sure you purchased a condo with us? Your file isn't here"... How unprofessional!!!

PDI:
My PDI was scheduled 2 weeks prior to my occupancy date. (not 4 weeks like all other units had). Before i get started with my comments... I put in $30,000.00 in upgrades into my condo.. this is what I experienced: I walked into my condo, and quickly came to notice that there were more deficiencies with my condo, than anything else! Everything from my cabinets not closing properly, to broken cabinets, to scratches all over my brand new appliances, to the baseboards all dented, my floors having scrapes all over them! The gentleman conducting the PDI said "I noticed that you didn't install any blinds..." "Yes I did, here is my contract, I paid $2400.00 for my blinds!" They forgot to put my blinds in! My sliding door didn't close, my ceiling in my washroom and living room were cracked.. just an awful experience! (See some of the deficiencies outlined in green tape in the attached pictures).

And guess what! THEY CONSIDERED THIS MOVE IN READY!!! When I had requested that they move my occupancy date because of how many deficiencies noted, they said no. I am currently paying occupancy fees on a condo I can't move into because within the next 12 months (yes, 12 months) - there will be people coming in to "fix" my BRAND NEW condo.

Terrible experience, terrible workmanship - I would NEVER recommend Remington Group to anyone.

*Update: I got my keys to my unit; tried to open my unit, realized it was unlocked. Pulled out my key, and my lock came out with my key! Looked inside the unit, and noticed that someone had left spit in my brand new sink (most likely one of the workers), as well as a food particle.

Horrible builder. Poor workmanship.
Leaks from roof twice in 2017 and 2018 after they claim the fixed the first time. Mould, basement leaks and cracks. Still fighting to get 30 day form completed after 1.5 years items transferred to 1 year form. Flies entering the house in clusters from void somewhere not sealed properly from outside. Cracking and squicking floors.

Never buy from Remington at all cost.
Management is terrible and unresponsive.
Avoid avoid avoid

Poor customer service.

Same story as most of the reviews here.
Finishes not up to par.

Customer Service is terrible. They avoid fixing issues that have been proven to be caused by their negligence. Leaks, mould, equipment installed incorrectly. Terrible terrible service !

Agree with previously mentioned (reviewed) pressure sales tactics. Buyer beware!!!!

Had us move in with no door handles! How hard is it to install a door knob??!?!

Won't purchase from them again.

Very poor or I should say NO customer service, especially post closing. If you would like to ask for service on PDI or 30 days items, good luck. Because there will be nobody reply email and nobody answer phone calls, even the phone # is published as their contact #.

Worst builders ever. After 6 years the project still not started. Closing date is due over 2 years. I requested for refund the deposit ( no interest), and waited over 2 months and contacted them a couple of times. It is still not processed yet. May have to hire a lawyer to sue them.