I have to say from my initial contact with Kevin who took my call, he definitely gave me the "white glove" treatment. He was very professional, courteous, and took the time to listen to my problem. He empathize with my situation and reassured me that a technician would help me with my issue.
Along came Brian, who was my service technician that I was made aware of from Kevin who came to my house to fix our kitchen sink. He was
personable, yet professional, and very meticulous with his work that a thorough inspection of my home he discovered an issue with my sump pump, which I was not aware of and pointed out this it
was an area to address.
Brian took the time to sit down with my wife and I and explained the charges for the work that we needed to get done with my tenant's kitchen sink along with presenting additional options to get the sump pump fixed. It was really nice for him to take the time to give us all available options for my wife and I to decide which option was best suited for us given our financial situation.
Overall, I have to say that Brian and Kevin really gave us a positive customer experience that I would definitely recommend this company to others!
- Approximate cost of services:
- $1,600.00
- Company Response
Dear Brian, We appreciate the kind words. It was our pleasure to be of service. We will be sure to pass the kind words to both Kevin and Brian. Sincerely,
Priority Plumbing
https://priorityplumbing.ca
416-762-8662