Priority Plumbing

Karine and Greg did a fantastic job helping my family and I out today! Last night I discovered my boiler was leaking from the safety relief valve. It looked like it was shot. This morning at 7 AM I called Priority and Karine took my call and indicated that a technician would be over today to assess the situation. Greg came over and stayed for nearly 6 hours to fix the leak plus fix what was causing the leak. He knew right away the possible cause - excessive pressure due to some form of blockage in the pipes - and where it would be. He walked me through what could be causing the pressure build up and resulting failure and gave me escalating quotes for the different levels of intervention. I went with the max despite the cost. I have to say there was no upselling. His level of knowledge and expertise was what convinced me to go for the complete replacement of three key components which also involved the tedious task of draining out my rads. Exactly where he said there would be blockage - there it was. The pipes were clogged with rust slurry and other debris. I was/am totally impressed. Greg knows his stuff !! I believe I dodged a massive repair and clean up bill had I not taken his expert advice. My heating system is now all fixed and the hot water is flowing smoothly through my rads. I think my heating efficiency went back up to when the boiler system was newly installed. On top of Greg's wealth of technical knowledge and experience, he is also very friendly and easy going, plus he had a few entertaining stories to tell. I would highly recommend Greg, Karine and Priority Plumbing and Drains. I am impressed my call was answered so quickly (thanks Karine!), my issue fixed within the day (no chasing and following up), clean up, friendly and efficient service, and their expertise. This is, I think, the 4th or 5th time I've engaged Priority.