Primont Homes

Builders
Richmond Hill ON L4B 4W6
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0/10

Primont homes customer service manager

I've never been treated so rudely before by a customer service manager! Rob doesn't know the first thing about customer service and instead of rectifying a problem he brushes it off by saying "I can't watch what these contractors do, it's out of my hands". I have never felt so belittled by anyone before, he talks down to you like you are a child! The service is horrible no calls you to follow up, garbage is left everywhere and no delivers on promises. This has been the biggest headache I've ever experienced, and I have no way out.

Approximate cost of services:
$430,000.00
4 of 4 people found this review helpful.
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Company Response

Hi Disappointed from Unionville. This is Robert George and I am the Service Manager at Primont Homes and I am very sorry that you feel you have been treated rudely. That was never our intention. We at Primont Homes do strive to make our homeowner happy. I do appreciate your honest feedback and would like to discuss your concern with you further, please contact me at 905-770-7002 ext 827 or at Robert@primonthomes.com .