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Pleasure World Pool Service

Swimming Pools, Spas & Hot Tubs
Burlington ON L7L 4Y8
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Swimming Pools, Spas & Hot Tubs
Pleasure World Pool Service
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Reviews for Pleasure World Pool Service

Average customer rating:
0 10 (2 reviews)

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Stefanie in Toronto
Stefanie in Toronto
1 review Burlington, ON
0/10

Terrible company

Worst company ever to deal with! Never give your money to them. Our pool liner contract was made in October and our order was placed in April. By the second last week of June, we STILL didn't have our liner installed, even after weeks of them saying that they will be here next week. We went through weeks of them cancelling appointments, all if which I took off work to make sure they installed the liner properly, then they would show up and only finish half the job, and now that the liner is in, it is leaking!!! It's July, when am I going to actually get to use the pool that I paid for this year?! And to top it off, they dodge my phone calls and won't call me back. This is a terrible company with poor work quality

Approximate cost of services:
$4,000.00
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Private User
Private User
Private User reviews Burlington, ON

First Review

0/10

Wouldn't even want free anything from them!

Never again!
Totally disrespected me as a customer/fellow human being,,, wasn't forthright about anything,,, missed days of work booked off for my closing (that's my option - to be home and see what's going on,,, it's my home and my decision, period) - kept cancelling my service last minute (after I had repeatedly booked time off work), when actual day to arrive - drained my pool,,, no heads-up/phone calls/ apologies,,, for 3 days!!!!! Totally like I don't matter whatsoever,,,, so utterly disrespectful,,, ended up with all these leaves in the pool that I couldn't vacuum since pool was drained! Rate ZERO!!!! NEVER AGAIN!!!!! So disappointed. (plus they never resolved - all summer long - their incorrect installment of my solar blanket and roller). ????? *** (Not worth the stress). ***

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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