Platinum Stairs Ltd.

Stair Builders
Toronto ON M6E 4X5
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Private User
Private User
Private User reviews Toronto, ON
1/10

New Stairs

Alex made promises, measurements and provided a quote. Got a 50% deposit and disaster - promised 6 weeks - took 7 months.

Very unprofessional at every level. I have decades experience in construction and this was the worst I have seen.

His worker was not paid - Alex hid his tools. Too much drama.

Would not answer calls - used every excuse in the book from broken vehicles to worker's wives needing surgery.

Tried to pass off cash-job sub trade railing guys as competent.

Steer clear of this guy.

Approximate cost of services:
$11,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hello Reviewer,

We have reviewed our records and confirmed that the situation you describe does not match any of the projects ever undertaken by our company. We believe you left this review mistakenly, confusing us with some other contractor. However, if you would like to contact us, please feel free to message us directly or contact us by phone. Customer satisfaction is always our #1 priority.