Penfolds Roofing & Solar

Formerly Penfolds Roofing Inc
Roofing
Coquitlam BC V3K 6X3
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Roofing
Penfolds Roofing & Solar
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Reviews for Penfolds Roofing & Solar

Average customer rating:
9.6 10 (501 reviews)

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Teresa from Mission
Teresa from Mission
1 review Mission, BC
10/10

Roof

I would like to thank Jonathan and his crew they put a metal roof on our house. They did in 4 days with the first day being sunny but the 3 days it rained. My husband is still amazed at such a good job they did. The crew was so nice. I am glad we chose Penfolds.

Approximate cost of services:
$19,000.00
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Company Response

Hi Teresa, we are very happy to have you as a satisfied customer. Thank you for taking time out of your day to write a review about your experience. Kind Regards, Shaun Mayhew, Sales and Marketing Manager

Rick from South Surrey
Rick from South Surrey
3 reviews Surrey, BC
10/10

Re-Roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dear Sean, Just a note to thank you for the excellent job that your team and your crews did with roofing our house, with Wayne next door who also used Penfolds having a similar experience.

Everything that we were told in your initial discussions came about exactly as advertised, and we particularly appreciate the fact that you did not sugar-coat the process - you told us we would be living in a "construction zone" for at least a week, but that the crews would clean up at the end of each business day, and that at the end of it all, other than the new roof, we would never know that you had been there. That's exactly what happened.

Our crew worked hard, they were helpful, personable, and careful, and not so much as a single branch of a single tree or shrub was disturbed. They took great care to cover plants, patios, and outbuildings so that we had no clean-up of any sort to deal with when the crews left. I sent a note to your president, Mr. Mayhew after the job was done, just expressing how pleased we were with both the process and the final outcome ... and having Ron, the supervisor, visiting the job site at least once a day and sometimes twice, gave us a real feeling of security. We would certainly recommend Penfolds to any friend, neighbour, or relative,with complete confidence.

Approximate cost of services:
$24,000.00
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Company Response

Hi Rick, thank you for letting us know about your re roofing story. Everyone involved has been informed of the kind words that you have written. We are very grateful for any people you refer to us. We consider ourselves very lucky to be able to serve you and help you with your renovation needs. All the very best, Shaun Mayhew Sales and Marketing Manager

R & V Davies from Abbotsford
R & V Davies from Abbotsford
1 review Abbotsford, BC
10/10

Re-Roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Jonathan discussed all possible options, giving us pros and cons of each style of roof, leaving us time to choose without pressure. After we made our choice he was very flexible on scheduling considering weather and our timing. The Crew was efficient and courteous. Any questions were answered in a professional manner. Any adjustments were taken care of without complaint. We never have to worry about this roof again. If we ever need a new roof, we KNOW who we can count on. R&V Davies

Approximate cost of services:
$15,000.00
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Company Response

Thank you for the nice review R & V Davies. Jonathan has been a part of our team for several years now, and is very well versed in all the different styles of roofing. We were very glad to hear that you appreciated the way that Jonathan conducts his estimating, and presents the choices available for your home. I will make sure to pass along these kind words to both Jonathan and the crew. We truly appreciate you taking time to write this review. All the best, Shaun Mayhew Sales and Marketing Manager

Alex Kapulnik from Vancouver
Alex Kapulnik from Vancouver
1 review Surrey, BC
10/10

Re-Roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The sales manager Sean Crowther was great, he clearly explained what types of options were available for the roofing,
the Eco-Roof was chosen, and the pricing and process of roof installation were excellent.
Sean is very knowledgeable about the roofing business and answered all questions about how the roof was being installed.
The crew team was very professional and finished the installation process within a week for the Eco rubber roof.
The team was respectful of the property, cleaned everything well during and after roof installation,
and was flexible about the times agreed to install the roof.

Approximate cost of services:
$33,000.00
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Company Response

Hi Alex, thanks for the kind words. Sean is a valued member of our team, and is extremely knowledgeable when it comes to all the different products that are available. The Eco Roof is a remarkable product, and we're glad that you're happy with the installation team. Thanks, Shaun Mayhew Sales and Marketing Manager

Phil from Langley
Phil from Langley
1 review Vancouver, BC
10/10

Re-Roofing

This is the second roof that Penfolds Roofing has done for me. I was so pleased with the first job in 1998 that I did not hesitate when I needed a new roof on my current house. The job, from the first quote to the finish product, was seamless and very timely. I can not say enough about the professionalism of Jonathan Manca and the other Penfolds representatives. As a result, I would not hesitate in recommending Penfolds Roofing to anyone.

Approximate cost of services:
$16,000.00
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Company Response

Thank you for the kind words Phil! Always a pleasure to be able to work with a past customer of Penfolds. No matter what we'll always be here to help you out. All the very best. Shaun Mayhew, Sales and Marketing Manager

Ken from Surrey
Ken from Surrey
1 review Surrey, BC
10/10

Reroofing

From the moment of our initial contact with Penfold's Roofing via a neighbour and a friend's experience we knew we would be in good hands. Everything was clearly laid out in regards to our roofing, options, cost, warranty etc. Michael Schoemann from Penfold's put us at ease immediately. The roofing crew with roofer Joel worked efficiently and were very respectful of our property. The clean-up was terrific! and of course the roof (going from cedar shake to a duroid roof) has now given us peace of mind and it looks great!! Finally both Michael and Ron did a final inspection. We would not hesitate to recommend Penfold;s to anyone. Extremely satisfied. Ken & Jenny Freeborn

Approximate cost of services:
$19,600.00
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Company Response

Hi Ken and Jenny. Thanks for such an excellent review. We truly appreciate all of the kind things that you said. We always do our best to meet expectations, and it's great when we get feedback in general, especially when it's this positive! From everyone at Penfolds we wish you and your family the very best and are here if you ever need us. Kind Regards Shaun Mayhew, Sales and Marketing Manager

Cathy from North Vancouver
Cathy from North Vancouver
1 review North Vancouver, BC
10/10

Re-Roof Strata

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The prospect of having one’s Strata complex roof replaced is daunting, not only because of the expense, but also because one never knows if the company one chooses is going to live up to their word and warranty. Penfolds has proven to our Strata that their excellent reputation is duly deserved. Brent May endured our dealings with the City of North Vancouver’s Heritage Department with patience and support, always promptly providing any information or quotes we required throughout. Field Supervisor Matt was onsite prior to, during and after the work was complete, and Roderick and his excellent crew were exemplary in their attention to detail, constant check-ins with the residents, daily and final clean up and incredibly positive and friendly attitude. The roof looks great, the warranty (not to mention the price) is beyond satisfactory and the whole process was trouble-free due to the hard work and dedication shown by the entire team. A job very well done. Thank you!

Approximate cost of services:
$18,000.00
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Company Response

Hi Cathy. Strata's always add an extra element of challenge, especially when dealing with looking for added approval from the Heritage Department! Our crew always does our best to appease all involved in the decision, as we realize how challenging it can be to get everyone to agree. We truly thank you for your kind words, and the time you took to write this review. All the very best, Shaun Mayhew, Sales and Marketing Manager

Susan Mar from Vancouver
Susan Mar from Vancouver
3 reviews North Vancouver, BC
10/10

Roofing

The entire project from start to finish was done with professionalism, politeness by the crew and amazing speed. The attention to detail and the cleanup was amazing.Thanks for a job well .done

Approximate cost of services:
$7,600.00
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Company Response

Thank you for the kind words Susan. It was a pleasure doing your project. We wish you all the best. Regards, Shaun Mayhew, Sales and Marketing Manager

Michelle Hastie from Langley
Michelle Hastie from Langley
1 review Langley, BC
10/10

Re-Roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Penfold's replaced our entire roof and did an amazing job! The service was exceptional and we would highly recommend them. So much that we did to my impossible to please father who is also very happy with his new roof. Jonathan was so professional and easy to deal with, we can't thank him enough.

Approximate cost of services:
$20,000.00
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Company Response

Hey Michelle, awesome story! Thanks for letting us know. No matter what we always do our best, and in turn, if we happen to get noticed by that hard to please person it makes it worthwhile! We thank you once more and wish you all the best. Regards Ken Mayhew President

Don from Langley
Don from Langley
1 review Langley, BC
10/10

New shop roof

The coordination was great, the crew was on time and courteous. They didn't make a mess in the yard and the roof looks great. I would have no hesitation in recommending Penfolds Roofing to anyone who needs a roof. At the very least get an estimate from Penfolds and you will see a difference.

Approximate cost of services:
$21,000.00
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Company Response

Thank you for the kind words Don. We welcome your recommendations, and thank you once more for your business. We are very happy that you are pleased with the end result. Regards, Ken Mayhew President

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Penfolds Roofing & Solar

Penfolds Roofing & Solar has been serving the Greater Vancouver area and Fraser Valley since 1937, earning a reputation for honesty & quality craftsmanship with a wide range of superior re roofing shingles and roof shakes, such as the indestructible EcoRoof rubber shakes, including the latest technology in Solar PV. We service all types of roofs and customers, including Residential Re Roofing, Strata & Multi-Family properties, Commercial/Industrial, New Construction and we have a full service Service/Repairs department. We also provide renewable technologies as in Solar Photovoltaics (Solar Panels) while roofing, or by itself. We are a full service operation that warrantees and guarantees everything we do!

CATEGORIES
Roofing
PRODUCTS
Rubber Roofing Shakes & Slate, Cedar Shakes, Laminated Shingles, Metal Roofing and seamless flat roofing
SERVICES
Solar PV Full Installation, Roof Replacement, Gutter Installation, Chimney repairs & refurbishment, ventilation upgrades, skylights, and a whole lot more
WEBSITE
https://www.penfoldsroofing.com/?utm_source=HomeStars&utm_medium=Listing
YEAR ESTABLISHED
1937
NUMBER OF EMPLOYEES
150
RETURN POLICY
N/A
PAYMENT METHOD
Financing, Visa Master Card, Cheque
LICENSES
All business licenses current and up to date
MEMBERSHIPS
Shake & Shingle Association, GVHBA, LandlordBC
LIABILITY INSURANCE
Yes
DIPLOMAS
Registered & Current with WCB
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
We provide a written detailed scope of work with no hidden extra charges
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The most Extensive Warranties available in the Industry
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