Penfolds Roofing & Solar

we are extremely pleased with the work done and the polite, efficient workmen. The weather was not the best but they managed to make sure the roof was secure and waterproof at all times. We also appreciated the fact that they informed us if they were leaving the property and we were given a phone number to reach them if there were any problems.
We would particularly like to thank Michael for his attention to details and his help generally.

Came back from holidays and Hamish from Penfolds had completely taken care of replacing my roof and gutters. My neighbors even commented to me after the fact about how meticulously the work had been done. The work is absolutely top-notch and it took place without a hitch. I would absolutely recommend both Hamish as a sales agent for Penfolds and Penfolds as roofing contractor.

One more note to say how delighted we are with
our new Penfolds roof. We’re reflecting this morning
on three remarkable days when everything came
so beautifully together. First of all, you made
the schedule work to meet our demanding request.
Second, I know you appointed your top team to
do the job. For three exciting days we watched
magic evolve, as your totally-committed people
pressed on—removing old, and introducing
Penfolds new to our Tsawwassen home. They
knew exactly wht they were doing, did it with
alacrity, great care, and good humor. Of
course the weather was the best. We await
the first rain, knowing that what was done
in late-summer sunshine will protect us
well when fall brings wind and weather.
And cleanup? It reminded me of days of
old when after the last number on the high
trapeze was done, the circus that came into
town for one night of magic, would fold
its Big Top and disappear, leaving not the
slightest clue that it had ever been. Similarly,
your tarps were rolled, the big magnet made
a sweep for any errant nails, the compressor
stopped, the ladders were dismantled, and
as quickly as they had arrived, the Penfolds
truck and its precious cargo rolled away into
what hopefully would be a restful Saturday
night. Thank you Adam for being the catalyst
for dramatic and exciting change. And to your
team, who on Monday morning, somewhere
else, will experty do it all again.

High quality product, professional and efficient service.
The worksite was clean and tidy at the end of the workday (we have a pet and needed to be able to access the yard, so this was important), the roofers were diligent and experienced. The sales rep was helpful and answered all our questions, without being pushy. The roof looks fabulous!

I am incredibly satisfied with the job done by Penfolds. They werere professional and did a great job with replacing our 25 year old roof. We have two skylights and they replaced those as well. Overall very satisfied and highly recommend!

Our 30 year old home had a cedar shake roof that was due to be replaced..We contacted Penfolds and Michael Schoeman came to the house. He was very helpful and explained our options. We followed his advice and were more than satisfied with the results .
The crew were very professional,everything was cleaned up and the end result was a great looking roof with a full guaranty.. We would definitely recommend Penfolds to anyone who asked us

Penfolds replaced our roof and skylights. The crew was very professional. The work was done on time and on budget. Clean up was great. Michael was awesome to deal with. He was very responsive and very knowledgable. We would not hesitate to refer Penfolds to anyone looking for a new roof.

Penfolds (JR and his crew) were fantastic and hope they value this! We were pleased with their quick response on a small issue and it was rectified quickly. The scope of the work (detail) was explained very well (informative/detailed) by Mike. We as consumers received 3-4 quotes from different companies- Penfolds was not the least expensive. However, the saying goes " you get what you pay for" the real value is the service along with product. We always dislike the lip service and bashing competitors which Penfolds did not do in our case. We would recommend Penfolds without hesitation as they also cleaned the property daily and cleared our gutters of any debris at the end of the job. JR and his crew worked hard long hours from 8am to 8pm (impressive).

They did a new roof last summer on a rental home. They were extremely professional. Quote was what was expected. They cleaned up after themselves. Job was finished on time. A year later no problems.

Explained I wanted the roof done before a certain day due to guest over the summer: otherwise to be done at the end of the year. I signed a contract with a 10 day cancellation but at about 15 days I canceled; they kept 10 % of the total value of the project back $1,364 from my deposit; explaining they had the right to keep 20%. I should never of signed the dotted line so beware. They had a 40 dry day wait which was way too long. They said they keep the money back for allocated resources? which I'm sure won't go to waist; so why keep any $$ back at all!!
In response to Shaun Mayhew Penfolds Manager
I was clear when I signed the contract that the work needed to be completed before June 8th arrival of my visitors. This date should of been written in an addendum to the contract. Deposit paid April 25th. Once I learned your were working 40 dry days out, the contract should of been cancelled by yourselves as you were unable to fulfill my request that only had a 36 day window; so you were unable from the beginning to complete my project. This was an expensive wast of my time.
Surlang Roofing were very clear in that they had people still waiting from last year as the weather had been so wet. They do not want you to sign a contract so far out with no hope of getting the job done in a timely manner.
I do not believe Penfolds were out of pocket from my allocated resources do you? Man up and pay up if you want me to shut up.