Penfolds Roofing & Solar

Formerly Penfolds Roofing Inc
Roofing
Coquitlam BC V3K 6X3
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Roofing
Penfolds Roofing & Solar
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95%

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Reviews for Penfolds Roofing & Solar

Average customer rating:
9.6 10 (501 reviews)

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David in West Vancouver
David in West Vancouver
2 reviews West Vancouver, BC
10/10

Repair under warranty

Penfolds installed a flat roof and a cap sheet a few years back. When cleaning the roof I noticed a build up of water under one layer where there had been a failed seam.

James from Penfolds was right onto the issue and spent extra time ensuring the rest of the roof was holding up.

The warranty was fully honored. The company is looking good.

Approximate cost of services:
$16.00
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Company Response

Thank you for the kind words David. We do our utmost to honour our warranties, and this is a perfect example. Thank you for being a loyal customer, and we'll be here for you if you need us!

Shaun Mayhew

Moe Haghnegahdar in
Moe Haghnegahdar in
1 review Vancouver, BC
3/10

Roofing

They promised a lot before sale.
They are expensive company and they are not good in details.
I called them many times to take care of deficiencies and each time they send a person who is qualified to take care of deficiencies and he promise to report and send some else but it never happen.
When it raining ,we have so many problem to clean the drainage which was set unprofessionally by people of Penfolds.
I dont recommend them at all.

Approximate cost of services:
$56,000.00
3 of 3 people found this review helpful.
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Company Response

Thank you for passing this along Moe. We appreciate all reviews, positive and negative. I would very much like to follow up on this and do a thorough investigation so we can learn more on what occurred. Can you please call me directly at 604-254-4663. Thank you - Shaun Mayhew

Pleasant surprise  in
Pleasant surprise in
1 review Maple Ridge, BC
10/10

New roof

1st class service 1st class workmanship quality materials , it's rare in this day and age to have a company do exactly what they said they would do plus leave the place spotless . I can't remember ever giving a company 100% but this one deserves it

Approximate cost of services:
$7,500.00
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Company Response

Thank you so much for the kind words. We value your business and any friend you send our way. All the best and enjoy your new roof! Shaun Mayhew

Richard in
Richard in
1 review Delta, BC
10/10

new roof

I was about to install vent piping and I noticed the through roof rubber boot was damaged, I called Penfolds as this boot was installed less than 2 years ago with the new roof. They dispatched a repair man and replaced it the same day! Now that's what I call service!
Thank You
Richard Burbidge

Approximate cost of services:
$28,000.00
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Company Response

Thank you for the kind words Richard. We do our utmost to provide prompt service to all customers! All the best - Shaun Mayhew

Private User
Private User
Private User reviews White Rock, BC
9/10

Roof replacement

Leak in roof which was needing replacement. Received quick emergency tarp service in rainy, snowy weather. Work done in rapid time and cleanup was impeccable. Great attention to detail eg flashings which solved drip problem.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for the kind words. We know how important it is to get to emergency repairs in a timely manner, and have a great team in place to do so. Thank you for choosing Penfolds - Shaun Mayhew

Tricia in Toronto
Tricia in Toronto
1 review West Vancouver, BC
10/10

New Roof

I recently had my roof replaced when I discovered a leak during a rainstorm. Jason Pistawka, from Penfolds, came out very quickly to asses and stop the leak. After comparing other companies quotes, I went with Penfolds. Rey and his crew were fantastic. They did a great job on the roof and kept the job site very clean. Once the snow melted, they came back to do another clean up of the job site. I was very pleased with the job they did and would highly recommend Penfolds to friends.

Approximate cost of services:
$17,000.00
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Company Response

Awesome!! We appreciate your business. Thank you for the opportunity. All the best

Shaun Mayhew

ireneanddaniel in Surrey
ireneanddaniel in Surrey
1 review Surrey, BC
10/10

Metal roof

We had our old cedar roof replace with a metal one at the end of october. The crews were fantastic at working efficiently and keeping the site clean and safe. They stayed late, arrived early and were always cheerful. They worked through miserable weather and made sure we were water tight at the end of every night. I would highly recommend this company to anyone in the market for a new roof.

Approximate cost of services:
$40,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for the kind words Irene & Daniel. We are happy that you enjoyed the process of roofing your home with Penfolds. On the West Coast, we're faced with all kinds of different weather, but we always do our bets to complete projects on time and on budget. Any recommendations you send our way, we will take good care of. All the very best - Shaun Mayhew

Private User
Private User
Private User reviews Chilliwack, BC
10/10

Home roof replacement

Penfold's replaced my storm damaged, clay tile roof, with their Eco-rubber roof, completing the job at the end of Nov 2016. I was so impressed with the roofers, they worked tirelessly even into the early darkness, wearing head lamps to complete the tarping and securing for overnight. The wind was howling, the temperature was -8C and still they worked diligently. They cleaned up every night, they arrived early every morning. The finished job looks fantastic. The roofing supervisor visited every couple of days to ensure that I was satisfied with the progress of the job, and answered my questions along the way. Penfold's office contacted me by email for any changes to scheduling, enabling me to live a normal life. I would definitely recommend this company as I found them reliable and very competent.

Approximate cost of services:
$75,000.00
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Company Response

Thank you for the kind words. Our crews work tirelessly, and we have seen some very unique conditions. Communication is something we work quite diligently on, and we appreciate you noticing the efforts. We thank you for any recommendations you send our way! All the very best - Shaun Mayhew

dream love007 in Toronto
dream love007 in Toronto
1 review Vancouver, BC
10/10

House and garage roofing

The crew were very professional and went well and beyond what was expected of them. We are satisfied for the work they did on our garage and house roof. They did not leave a mess at the end of the job. The color of the roof was just right and will match any paint job we do on the house. Penfolds Roofing kept us informed of the work being done and what to expect. I was very surprised they finished the job in one day, "wow"!

Approximate cost of services:
$8,478.75
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Company Response

I'm very happy to hear that we met and exceeded expectations. We work hard on all facets of the installation from cleanup to communication. A roofing installation does have many moving parts, and we're glad you are happy with the service. All the very best - Shaun Mayhew

werner klassen in Vancouver
werner klassen in Vancouver
1 review Vancouver, BC
10/10

new roof

it was a great pleasure to work with penfolds,,they where always on time and did a great job ,and there after many years the warrenty work was fantasic, I woul recommend them to all my family and friends
werner klassen

Approximate cost of services:
$14,000.00
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Company Response

Thank you for the kind words Werner. We are always here if you need us! Thank you for any recommendations you send our way. All the best - Shaun Mayhew

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Penfolds Roofing & Solar

Penfolds Roofing & Solar has been serving the Greater Vancouver area and Fraser Valley since 1937, earning a reputation for honesty & quality craftsmanship with a wide range of superior re roofing shingles and roof shakes, such as the indestructible EcoRoof rubber shakes, including the latest technology in Solar PV. We service all types of roofs and customers, including Residential Re Roofing, Strata & Multi-Family properties, Commercial/Industrial, New Construction and we have a full service Service/Repairs department. We also provide renewable technologies as in Solar Photovoltaics (Solar Panels) while roofing, or by itself. We are a full service operation that warrantees and guarantees everything we do!

CATEGORIES
Roofing
PRODUCTS
Rubber Roofing Shakes & Slate, Cedar Shakes, Laminated Shingles, Metal Roofing and seamless flat roofing
SERVICES
Solar PV Full Installation, Roof Replacement, Gutter Installation, Chimney repairs & refurbishment, ventilation upgrades, skylights, and a whole lot more
WEBSITE
https://www.penfoldsroofing.com/?utm_source=HomeStars&utm_medium=Listing
YEAR ESTABLISHED
1937
NUMBER OF EMPLOYEES
150
RETURN POLICY
N/A
PAYMENT METHOD
Financing, Visa Master Card, Cheque
LICENSES
All business licenses current and up to date
MEMBERSHIPS
Shake & Shingle Association, GVHBA, LandlordBC
LIABILITY INSURANCE
Yes
DIPLOMAS
Registered & Current with WCB
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
We provide a written detailed scope of work with no hidden extra charges
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The most Extensive Warranties available in the Industry
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