Peel Heating & Air Conditioning

My 15 year old furnace gave out. Bill Hube took the time to explain in detail the recommended furnace. The service call was deducted from the quote. Ray and Shaan were competent, clean, professional in installing the new furnace. They took the time to explain and show the installation once complete.

Thanks to Ray, Mark and Shaan for very professional installation. They arrived on time, performed a clean removal of the old units and went the extra mile on the instal to route piping out of the way.

Ray & Shawn were polite and professional
They did good clean work
Very knowledgeable
Expert work cleaned up after completing work
Explained new equipment and made sure it all worked before leaving

A/C failed in early August. Quick and timely response from Peel Heating & Air Conditioning. Diagnosis suggested two new parts were required. These were efficiently replaced. Cost of parts seemed high but reasonable when one realizes their business model recovers service technician expertise and profit margin via part mark-up.

Six weeks later, the A/C fails again. Diagnosis is that a new condenser fan motor is required. It's now obvious that the original diagnosis was incorrect and I paid dearly for parts that did not need replacement. Called to complain and fully expected a fight. Instead,
Peel Heating & Air Conditioning heard me out and said "Okay, if we're wrong, we're wrong. We will refund the charges for those initial parts, or apply your payment towards the cost of the new condenser fan motor". Five hours after my call, the new motor was installed and the A/C is working fine.

Great service! A very satisfied customer.

Ray and Shaan were great, they were efficient and knew they're stuff. They explained what was going on and were very knowledgeable. They also gave me advice about my AC unit, Would definetly reccomend. Thanks!

We have used Peel Heating and Air Conditioning for years for our heating and a/c needs. Now we needed a new gas water heater. It was ordered on Monday and on Tuesday technicians Ray and Shaan called ahead and arrived by 9:00am as promised. They were very personable, worked efficiently and left no mess behind. I would not hesitate to recommend Peel Heating and these technicians.

Having had poor solutions in the past I went for top of the line with a team I can trust. Ray, Marcel, Shaan and Jonathan were well prepared and did exactly what was discussed with Bill H. the salesman.

Well executed in one day, they cleaned up so many old headaches and made me a happy customer.

Ray, Mark and Shaan did a fantastic job, very happy with the products and services provided from sales to completion. Thank you all at Peel H@AC, I appreciate all your hard work and efforts.

Bradley and Marcel were extremely professional, courteous and efficient. All aspects of the project, from setting up the service appointment, talking to the technician (who was on time), meeting with the sales rep and the installation technicians (also all on time), were excellent!

Thank you Peel Heating & A/C for the fast and efficient service you performed. Kudos to Alan and Frank your installation team. They were very diligent, courteous and friendly. We got the "red carpet treatment".
Special thanks to Tracy, it's always a pleasure to talk to you regarding any of our concerns.
Also thanks to Michael Johne for his knowledgeable recommendation.