Uncoordinated , disorganized and rude
We have used Peel Service for years, then they were bought out....out of the country and our furnace broke. Phoned long distance giving all details and our credit card number, should have got their name. our neighbour had already talked to them and a service person came told him we needed a new furnace , ours was only 14 years old. and refused to leave till he was paid ?... We eventually got it fixed..several call from Georgia. On returning home we phoned, seems each person we spoke to did not write the info down. The bill was more than we had been told, but they did honour it, assured us our neighbour had not had to pay...funny he had a paid invoice which we reimbursed him
.... the final straw was a service manager saying ou r crdit card had not worked...found out the original person had it down wrongly..
- Approximate cost of services:
- $900.00
- Company Response
We apologize for your experience and would like to look into your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address, and phone number, and we will follow up with you. Thank you.