Consumers Choice Home Improvements

I waited a considerable time for my installation but I was in no hurry so not a problem. Quote was on the high side from five estimates but went with reviews. When window arrived, I knew that it was already too small compared to what I wanted. Let me explain...I requested a 54in by 76in window which required having the bricks cut out. The installer insisted the window would be too low and recommended I put in a 48 inch long window. I did not agree but he convinced me. When I looked at the window before installation, I knew it was too small (it was actually 46 x74), but we were committed.
During installation, the window was being installed too low and I insisted installer raise it...he agreed. The installation was excellent and I do not have any complaints. Fortunately, I know how to do drywall and ended up having to finish it myself. I have read previous posts of people getting stuck having to do the rest of the drywall themselves, which is not right...window should be completely finished!
The more I looked at the window, the more it bothered me that it was too small. I phoned Stan and complained about the window being too small and after a lengthy discussion, Stan said that his top priority was customer satisfaction and he wanted to ensure I was happy. I was told I would get a hefty discount from future window installation by Consumers. I was not happy about my window but it would involve way too much work to enlarge it and that would have been unreasonable so I agreed I would take him up on a future deal.
This past spring, I called Stan and we had several discussions and two estimates to install more windows. I was VERY disappointed that Stan did not live up to his word and give me a reasonable discount....how do I know? I called three other reputable companies with products similar or superior to Consumers windows and their prices were almost the same as Stan's "amazing price that no one will beat". To add insult to injury, when I was about to just go for it and get it done, I find out that the frame would not be included and only the windows themselves would be replaced! My home is 13 years old and the windows were the very cheap builders windows. How can they leave the frames in when they are wood and not sure if they were even installed properly in the first place?
I have had numerous friends visit my home and when I ask them if they see anything wrong with the window, almost everyone of them has stated, after a long look, that the window should be bigger.
I could have accepted the situation more if Stan gave me an honest price for the new windows, AND, that they came with the wood frames!!!

In conclusion, I am NOT a satisfied customer and will NOT recommend this company.