New Canadian Drain & Plumbing Ltd

Outstanding service provided by New Canadian. An example of what excellent customer service is.
I had an odd leak in my basement and called New Canadian. Frank was first to arrive and determine there was a clog, but would need a snake to determine cause, severity and how to fix it.
Steve then arrived with his camera to assess the damage and confirmed collapse of a small part of my very old clay pipe. After a very detailed and thorough explanation of the issue, he explained what needed to be done and how much it would cost. He was very pleasant to deal with.
They had two guys, Marcus and Max, at my house at 8 the next morning (this after Steve was at my house until 9 the night before) and immediately got to work. Very professional, very thorough, proposed new solutions and it looks like they did a very good job.
They showed me where there was some shoddy plumbing work from the previous homeowner and said they would correct it – they even installed a new toilet for me and bought better screws, etc. than what came with the toilet.
On the con side, my basement leads up to the kitchen and the kitchen to the rest of my house – the doorway from kitchen to house was left open (not tarped off) so my main floor was layered in dust. And while I appreciate them getting the job done in two days, I felt their boss was too hard on the guys as they spent 13+ hours at my house the second day with no lunches or breaks to finish the work. Marcus and Max were exhausted. I would have been perfectly fine with them coming back a third day to finish the job. When these guys are doing hard manual labour, they get tired quickly and when people are tired, mistakes can be made. They should have been allowed to call it a day after 9 or 10 hours max.
But that’s nitpicky stuff. They did an excellent job and I’d highly recommend them.