Our second experience with Mr. Rooter
Last September when Mr. Rooter installed a backwater valve for us they noted a root intrusion problem farther down the line. We weren't prepared to do the repair at the time as it involved having to have our neighbor's driveway partially dug up, so it was agreed that we'd try and hold out until spring. A few days ago the root intrusion caused a sewage backup in our basement and left us no choice. Once again, Mr. Rooter impressed us by immediately dispatching Phil to come on site, quickly assessing the situation, and scheduling the repair to be done the next day. Not only did they once again impress me with their speed but they went the extra mile to connect the new repair with the backwater valve (a lot of additional work they did for free) installed in September to insure we would not incur the added cost of having to put a liner in between the new repair and the backwater valve. And once again, you can barely tell there was ever a hole dug in our yard. I cannot recommend this company enough, after two experiences with them we wouldn't consider using anyone else. And an extra special thanks to Phil for being so friendly and thoughtful and to the best dig crew I've ever seen. Kudos Mr. Rooter!
- Approximate cost of services:
- $3,000.00
- Company Response
Hello Seth,
Thanks for your review of Mr. Rooter. We appreciate you taking the time to let others know about the great service, and hope you think of Mr. Rooter for your future plumbing needs.
Thank you for choosing,
Mr. Rooter Plumbing