On a Sunday afternoon we discovered sewage backed up in our shower and dirty water flowing down the hallway and into the basement. Within an hour Rick was at our house and examining the problem. The work took longer than expected but the originally quoted price stood (and no extra charges for weekend work). Rick was very thorough in making sure everything was working 110% before he left. He also wisely advised us to explore filing an insurance claim and helped us find a restoration team that was also onsite within a couple of hours. Overall amazing service!
- Approximate cost of services:
- $280.00
- Company Response
Hello Virginia and thank you for sharing your positive experience with Mr Rooter and our technician Rick. We are pleased to hear that Rick had gone above and beyond to portray the excellent service that Mr Rooter stands behind and that you rightly deserved! Thank you for choosing Mr Rooter and have a great day!