Soon after discovering a burst hot water pipe/hose had flooded our kitchen and part of the basement, we called Mr. Rooter. They sent over a tech within 2 hours of the call (and updated us twice during that time to advise how long we would have to wait). The tech (Richard Crump) arrived at the promised time, and within minutes, began working on repairing the damage. I was very impressed by his expertise and professionalism and wouldn't hesitate to use Mr. Rooter or Richard's services again.
- Approximate cost of services:
- $0.00
- Company Response
Hi Randy, thank you for sharing your positive experience with Mr Rooter and our technician Richard. We make our best effort to understand and appreciate our customer's needs in every situation. We look forward to servicing your plumbing needs in the future. Thank you for choosing Mr Rooter and have a great day!