Steve has repaired our dishwasher and oven. He's always prompt and efficient and cuts to the chase when it comes to repairs --- and even pointing out the design defects that cause problems (which helps us with other appliance purchases). He can help diagnose via email, phone, etc. - I highly recommend him.
Thank you very much for your great review.
Soon after discovering a burst hot water pipe/hose had flooded our kitchen and part of the basement, we called Mr. Rooter. They sent over a tech within 2 hours of the call (and updated us twice during that time to advise how long we would have to wait). The tech (Richard Crump) arrived at the promised time, and within minutes, began working on repairing the damage. I was very impressed by his expertise and professionalism and wouldn't hesitate to use Mr. Rooter or Richard's services again.
Hi Randy, thank you for sharing your positive experience with Mr Rooter and our technician Richard. We make our best effort to understand and appreciate our customer's needs in every situation. We look forward to servicing your plumbing needs in the future. Thank you for choosing Mr Rooter and have a great day!
