The day that we moved we also had our first child. It wasn't supposed to happen early. The trip to the hospital was at 8:00 a.m. and our movers, Moveworks, were due to start at 9:00. My husband called Ann and explained that we were not at home and that his brother would have to leave work and meet the crew. My brother in law did arrive, but not until 11:00 a.m. The move went well and when we returned home with our baby, 2 days later, our house was all set up for us. All of the furniture was where it was supposed to be and our beds were up and ready. We offered to pay for the time lost but Ann said that Moveworks would be happy to accept the original estimate price.
Thanks a lot Ann and Moveworks.
From a new mom.