Milani Plumbing, Heating & Air Conditioning

Heating & Air Conditioning
Burnaby BC V5H 2G2
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Taylor in Burnaby
Taylor in Burnaby
2 reviews Burnaby, BC
6/10

Waste of Time

Had water gushing from fixtures. A technician came and determined a drainage pipe or vent pipe on the roof might be the issue. A subsequent appointment was needed. I booked the appointment, my husband took the morning off work, and no one showed up. I called the office, was put on hold for over five minutes, called back and we were put through to an unapologetic man at dispatch who said there was a computer glitch so we weren't even in the schedule. At the same time, received a
voicemail from customer service saying that our technician had called in sick so they were working on getting someone. Two totally different stories; am still waiting on a technician.

Update: Technician was sent later that day and he was good. He scoped the pipes and did a thorough job. The technician was great; the initial issue with the booking inconvenience is what would make me hesitate to recommend.

Approximate cost of services:
$300.00
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