Taylor in Burnaby

After a serious plumbing leak, which involved water pouring through light fixtures and wrecking our ceilings, Stavros was reliable, honest, and repaired the drywall on our flat ceilings beautifully. We were very happy with his work and his professionalism.

Had water gushing from fixtures. A technician came and determined a drainage pipe or vent pipe on the roof might be the issue. A subsequent appointment was needed. I booked the appointment, my husband took the morning off work, and no one showed up. I called the office, was put on hold for over five minutes, called back and we were put through to an unapologetic man at dispatch who said there was a computer glitch so we weren't even in the schedule. At the same time, received a voicemail from customer service saying that our technician had called in sick so they were working on getting someone. Two totally different stories; am still waiting on a technician. Update: Technician was sent later that day and he was good. He scoped the pipes and did a thorough job. The technician was great; the initial issue with the booking inconvenience is what would make me hesitate to recommend.