Buyer Beware of Melody Homes - Worst Experience Ever
So my wife and I purchased our first house in June 2010, and we were so happy about everything, until the first 30 Tarion form had to be submitted. Now first off, I have to say that Susan in the Peterborough office was awesome! Answered all our questions quickly as this was our first home buying experience. She told us what we had to do, step by step. We of course had many questions, and she answered them within the hour of us sending an email. We got a great deal on the house, as we finished it ourselves, something I would recommend anyone buying a builder house to do - save money and its done right the way you want it done.
Now, on to the post sale part. HORRIBLE SERVICE!! Any warranty items took forever to fix, and it took me calling weekly before it would get done. We took possession in June, end of October is when our yard was sodded….Called every week, was told "oh we have to wait until the sod is ready" I just submitted my 1 year form at the end of May, with 2 large items. Driveway needed to be graded as it sloped towards the garage and water pooled, freezing the garage door to the ground in the winter. Also the flat roof over the front door pooled water against the house. Both items were just fixed this week ( November 14th 2011 ) all because Tarion was going to come do an inspection and Melody would have been charged. When they came to fix the last set of deficiencies, Melody Homes' handy guy asked how things were when I went to talk to him, and I said " I am beyond frustrated, I cannot wait until my 2 years is up and I NEVER have to deal with you people again" Gary understood how frustrated I was, and apologized and stated that I was not the only one complaining. If they know that everyone complains…..do something about it!!!! I am usually a very easy going person, but Melody Homes has brought out the worst of me.
Anyways, thats enough from me, I highly recommend staying far away from this builder. Anyone who is considering buying from this builder, call me and I will change your mind. 705-559-4551. I will give you my honest opinion.
Thanks for reading , and good luck
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Do what they say they will do, when they will do it.