Loc Tite Interlocking

I am really disappointed in the final outcome of doing business with this company, here’s the low down:
Initial Design and Sales - Superb, Foti is well informed, considerate and knows what he is doing. He was clear and drew very clear design. I want to believe that he tries to do his best to convey what he needs to.
Scheduling - NIGHTMARE. As other reviewers have said, you get no notice. They come out and strip away your driveway, block the street and just dump material. For me the stripping away of the grading on the side of my home, led to flooding in the basement. I contacted Foti sent him pics, he said he would follow up with Greg. NADA nothing!
NO CONTACT - It is very difficult to get in touch, the phones are never answered and the e-mail that the owner provides gets you no response. For a guy on the road most of his days, I don’t know when he gets time to check his e-mail.
Installers are not professional, our job took a week and I had to ply the installers with lunch to do their job well on several occasions. yet they left caps unglued, left trash on site, did not do a thorough job of spreading the polymeric sand in spots.
River rock was not as discussed, dumped small stones with big stones and sand.
Grading and burying of drainage pipes is AWFUL. I am dealing with very disgruntled neighbours where they have my gutters pointing right into their home. A liability for me. I have contacted the office so many tomes. I have called (no pick up and no room to leave voicemail), contacted Foti and Gregg (with email he’s provided) pleading with no luck. I did get through to someone wonderful in the office but all I got was that I am on a list of repairs (that was last June, and this is following year March!)
My neighbours yard was messed up and nothing cleaned.

I am going to send a complaint everywhere I can if Greg does not come address the gutter issue and the grading of the river rock on the sides of our home in the next few weeks.

If I had to do it all over, I would not agree to go with them unless a substantial final payment was left to the end. I am optimistic that someone will reach out to me and try and correct this and if so, I would not hesitate to reconsider my review.

P.S. They started a job down the street from me and abandoned it and owners have used another company to finish up the work, when I spoke to them they have said they had 3 others who have experienced the same.

Looking forward to hearing from you Gregg!