We hired Gregg and loc-tite to complete interlock work at our home. No sooner then they finished the work we had problems. Our driveway rattles from all the loose paver's. The flag stone fell from the porch in the back. The drainage they installed holds all the water and backs up in our garage drain because the water pipe never drains properly. We have called this company and emailed them so many times I've lost count. For over a year they have said they will repair or say they are coming but never show up. I have left so many messages for Gregg to call and he Never returns calls or emails. I have given so many chances for this company to make good on their warranty and there false promises to make the repairs for my project. If your looking for any warranty on your project do not use Loc-tite interlocking. They just ignore you till you hire another company to fix their mess or you just give up.
Update to this review. Gregg attended with his crew to my home personally to make the repairs required . I was provided with a sincere apology and an explanation for the delay in my repairs. Gregg even called personally to follow up that everything repaired was still good, as I had an issue with drainage that was addressed with the repairs they completed. As I have used this company several times in the past and was happy with the work they provided. I was disappointed in the time line to make the repairs for this projects repairs. At the end of the day Gregg made good on his company's warranty.
As this was the first project I had issues on with Loc-Tite workmanship. I am boosting their rating from the 0 to a 7. Thank you Gregg and Loc-tite for coming through for me. Even after this experience I would still give Loc-Tite another chance with my business.
- Approximate cost of services:
- $22,000.00