Loc Tite Interlocking

Interlocking Stone
Markham ON L6E 1A5
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Noam Teplitsky from Thornhill
Noam Teplitsky from Thornhill
3 reviews Vaughan, ON
7/10

Driveway interlock

Projects run long, make sure you are clear as to what you are getting on your contract. Patience is needed. Hard workers. Happy with the end results.

They said 3 weeks to start. We signed out contract on June 13, 2014. At week 7, they finally came to dig out the lawn where the interlock is being installed. They put down the crushed limestone and left. A week later the stones were delivered. The Wrong Stones. We notified them immediately that the two skids sitting on our front lawn, After we finally get a hold of our rep, they came the next day and replaced one of the two skids.

At week 11, they finally started the installation of the stones. There were disagreements over what was on the contract, verses what the installer was interpreting. In the end, we got what we asked for, and we were not charged more than the original quote.

We are happy with the results. It held up well over the winter, and looks to be holding up better than other driveways on the street.

With patience and no timeline, I would recommend this company for having good prices and good workmanship.

Approximate cost of services:
$4,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
6 of 7 people found this review helpful.
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Company Response


Hi my name is Gregg Nugent. And I am the owner of loc-tite Interlocking. I want to start by saying I'm very sorry for not being able get your project any sooner. We are working 18 hours a day six days a week to try to get caught up. We got a late start in the spring which put us behind schedule. We've also had a lot of problems with labor this year. People don't seem to want to work. It's also been very challenging getting material . it's not only our company many companies are very far behind schedule. Our payment schedule is as follows we take a 10% deposit upon signing we take an additional 40% upon excavation and the balance is due upon completion. What we have been doing is instead of taking the 40% upon excavation we are just taking the 90% upon completion of the job to make people feel more at ease. So they don't worry about us taking off with their money. I have been in business for 25 years I've never taken anybody's money without completing their job. Please be patient with us we are working diligently to get your job done. Could you please let me know the address of your job so I can give you an update. If your job has already been completed or started please update the review.

Thank u for your patients

Gregg

Previous versions of this review:

Noam Teplitsky from Thornhill
Noam Teplitsky from Thornhill
3 reviews Vaughan, ON
0/10

Driveway interlock

Never use this company. They claim they will give you warranty. They claim that they are accurate with their timelines. They are anything but honest.

They say 3 weeks. Just read other reviews. They tell that to everyone!!! We are 6 weeks since signing a contract, they have not called us once to tell us they were behind. We called at 4 weeks and they said they were two weeks behind starting their contracts. Lily in the office said she would follow up in week with an update. She did not. We called our rep, Foti, 5 times now, with not one return phone call or text. We called again two weeks later, now at the 6 week mark, and Lily once again told us they are still two weeks behind. Apparently they do not work during summer weather. Lily was not so friendly this time. She actually said thay she didnt follow up two weeks earlier because she didn't have any good news so why should she call.

Don't get roped in because they are cheap. Find someone better rated on this site.

UPDATE!!!!
It is now Aug 29, 2014, and we signed out contract on June 13, 2014. That was 11 weeks ago. At week 7, they finally came to dig out the lawn where the interlock is being installed. They put down the crushed limestone and left. A week later the stones were delivered. THE WRONG STONES. We notified them immediately that the two skids sitting on our front lawn, killing the only grass were are planning on keeping as grass. After we finally get a hold of our rep, they came the next day and replaced one of the two skids. We notified them that only one had been replaced and the said they would take care of it. NOPE!!!

And not a word since.

We have called the office on three separate occasions that some of the stones are still wrong, and to get an idea of when they are coming. They are refusing to give out dates or timelines for job completion. They have taken notes that are stones are wrong each time, and still nothing. ZERO Communication. Nothing from the office or our rep.

All we have now is two skids killing our lawn. One of which is still the wrong stones. Broken branches on our tree from the stone delivery. Weeds growing up thru the limestone because it has been so long since is was dug out and didn't use any landscaping cloth. And a construction zone outside our front door where my 3 year old trips on repeatedly.

I stand by my previous comments...use someone else.

Approximate cost of services:
$4,600.00
Noam Teplitsky from Thornhill
Noam Teplitsky from Thornhill
3 reviews Vaughan, ON
1/10

Driveway interlock

Never use this company. They claim they will give you warranty. They claim that they are accurate with their timelines. They are anything but honest.

They say 3 weeks. Just read other reviews. They tell that to everyone!!! We are 6 weeks since signing a contract, they have not called us once to tell us they were behind. We called at 4 weeks and they said they were two weeks behind starting their contracts. Lily in the office said she would follow up in week with an update. She did not. We called our rep, Foti, 5 times now, with not one return phone call or text. We called again two weeks later, now at the 6 week mark, and Lily once again told us they are still two weeks behind. Apparently they do not work during summer weather. Lily was not so friendly this time. She actually said thay she didnt follow up two weeks earlier because she didn't have any good news so why should she call.

Don't get roped in because they are cheap. Find someone better rated on this site.

Approximate cost of services:
$4,600.00