Leon's Furniture

We went hunting for some new furniture for our living room. Not being the type of people who like to be bombarded for a Sale when we go into a store, we were very thankful for the pleasant customer service we got from start to finish at this Leon's. We did meet a Sales lady there, who introduced herself, told us where to look around and basically left us alone until we were ready to purchase. From start to finish, and delivery at our home...overall exceptional service and we will be back there again in the near future.

I went to Leon's Scarborough store with my wife in Mar 31, 2008. We planned to buy a set sofa. When I paid my bill, I found that Leon's store charged me 6% for GST. And I reminded the Cashier several times, and after he confirmed with the manager, he changed the GST rate to 5%. I talked to the store manager and also wrote an email to customer care center. They insisted that this is a single case. But I don't think so. When I paid the bill, it was almost 9:00 pm, and I don't think I am the first customer of this cashier. He could make the simliar problems for all customer he has severed ( please be reminded that I had asked him several time for the wrong tax rate). And also, the rate is set by the Leon's computer system. If the system made mistakes, all customer may be charge 1% more for GST.
I am very disappointed with the Leon's service, GST has be cut down to 5% for two months, and Leon's system still allows such thing happen.
If you bought something from Leon's in the pass two months, check your invoice. If you has been charged 6% GST, please add you review here. I want to prove to them this is not an isolated case.

After searching for quite some time, I bought a sofa at Leons. I was very happy with the Service in store. The after sales service was exceptional as well. I would definitely recommend Leons to family and friends.

Our initial buffet was extremely damaged upon opening the box. Leon's exchanged it without any hassle. The only negative was that we had to return it ourselves, since we had picked it up instead of having it delivered originally.

I purchased a TV from Leons, and bought the extended warranty. The TV has broken down 2wice now. I called in and told thier CS dept. and they told me the salesperson shouldnt have sold me an extended warranty..what kind of service is this, they wont even admit that the tv they sold me is a lemon....and refuse to give me a new tv, claiming they will fix the old one...well its been 3 weeks, and there is no sign ofmy tv coming back...I am tv-less...and out 1600 dollars

Bought a Wood chest freezer. They would only deliver it free if the purchased price was $500 before taxes, but the freezer was $480. We were willing to pay the extra $20 to make the freezer price $500 so we don't have to pay the $45 delivery cost, but the only way to avoid it is to pay for a $50 extended warranty. Go figure.

My cousin had just arrived in Canada and we were looking for good quality furniture at a reasonable price. We were very happy by what we saw at Leon's. Their service and quality was exceptional!

The salesperson was good. We had a few problems that required service a few times. Follow up service was slow and required more than 1 contact for subsequent service calls.

Denise was very helpful and advised me of the furniture to match the colours of my floors etc of my house. She was very patient during our request to change the furniture request. I have a cinnamon colour hardwood floor and the brown leather sofa and loveseat had a perfect match.

Good service and well known store. Great sales people.