I purchased a TV from Leons, and bought the extended warranty. The TV has broken down 2wice now. I called in and told thier CS dept. and they told me the salesperson shouldnt have sold me an extended warranty..what kind of service is this, they wont even admit that the tv they sold me is a lemon....and refuse to give me a new tv, claiming they will fix the old one...well its been 3 weeks, and there is no sign ofmy tv coming back...I am tv-less...and out 1600 dollars
- Approximate cost of services:
- $1,600.00
- What could this company do to improve their services?
- Admit mistakes, and accept liability.
- Any advice to offer fellow homeowners facing a similar project?