This sounds almost word for word, the same scenario we went through with the Kitchen Centre. They seemed anxious to be of service and promised we wouldnt be dissatisfied. Once they had our money, there were no more nice discussions. Like Ernie, we were told we'd have to pay upfront to have him come to the house and the installer was as frustrated as we were. Kitchen being delivered in bits and pieces, with no explanation, no communication. We also paid for painted MDF and were given painted vinyl. As Ernie stated a very inferior product. When I spoke to them about the painted vinyl, I was told I got what was in the contract. I don't know what contract he was looking at, but my contract said painted MDF. Don't trust this company and I would never recommend them to anyone.
- Approximate cost of services:
- $12,000.00