I purchased an apartment, and needed a "one-stop shop" where someone could help me through the whole renovation and design process. I renovated the entire apartment (entryway, kitchen, bathroom, bedrooms, living room, dining room, and hallways). I researched a few construction & design companies, and ultimately decided to go with Kerr. I am happy I made that decision, and am now a repeat-customer of Kerr Design Build.
Pros:
- responsive to client messages
- professional attitude and communication
- invoices are clear, so you understand exactly what they are charging you for
- respectful of client demands, especially in terms of timing. I purchased my apartment in April of 2021, and needed it to be move-in ready by August of that year (4 months). COVID restrictions were very much still in place and there were disruptions in the distribution chain across almost all industries, yet Kerr was able to meet my timeline.
- honest when mistakes are made or when things were missed (no company is perfect), and made clear efforts to correct them.
- the construction and design teams are both skilled, experienced and well-connected in the industry.
Con:
We went over-budget by around $5,000 dollars. I didn't deduct a star on this review though, because I understand that it's very difficult to provide accurate quotes in the initial phase before any orders are placed. Also, based on my research and experience, I believe it's the norm here in Metro Vancouver that these projects always go a bit over-budget, no matter which construction & design company you hire. If you are extremely tight on budget and have absolutely no wiggle room in this regard, then I would suggest looking for an IKEA room planner or something similar to that.
- Approximate cost of services:
- $150,000.00
- Company Response
Thank you so much for your specific and honest review. Very much appreciated.