Juffs Roofing Ltd

Juffs repaired the skylight leak until they could replace the shingles. They arrived 3 weeks ahead of schedule to re-roof, install ridge vent, ice & snow edge vent.
All of Juff's employees were extrememly polite, helpful, accommodating & good looking! One neighbour employed Juff's as a result.

November 13, 2009
Brilliant work by the team on our garage roof. We are really pleased with the finished product.
Adam and the crew arrived bright and early and were done before 5. They were professional, courteous and very responsive to our queries as the job finished up.
I’d highly recommend Juff’s Roofing and am pleased we found them on Homestars - this is a wonderful service - can't beat user reviews - the true test of service providers - this one specifically is well worth the call.
Bryan - Toronto

I hired Juff's (Shay) after getting quotes from about 5 other well-reviewed companies here at HomeStars.com. While their prices are a bit above average, so is the quality of the work performed. Much attention to detail was paid (especially on the soffits part of the job) and all my questions were answered professionally. The only improvement area is returning phone calls. There was also an issue that the salesperson (Shay) thought the shingle job was done, while I was waiting for their phone call to tell me they would begin. No appology was given, but they did re-schedule it promptly.

From the initial quote I knew there was something a little different about this company. Manny took the time to talk about the work that was going to be done and answer any questions while he was measuring the roof. What made them a little different was that he asked to take a look into the attic. First time I ever heard of a roofing company wanting to do this. If you take the time to read the shingle warranty they do state that proper ventilation is required. Not only on the surface of the roof but the soffits as well. Seeing that you have soffits on the outside does not mean that the vent properly. The rafters can be stuffed with insulation which will not vent the attic properly. I had a few discussions verifying with Manny that I had the proper amount of ventilation with the ridge vent.
When the time came for the installation of the roof, the guys were great. The property was protected and even the neighbour was impressed on how much care they took. Our cats though were a little scarred when they saw the blue tarp covering the windows, they must have thought the sky was falling. The guys even looked at the neighbour's roof where he had some water leaking into the basement (by the way if you read this it worked).
Thank you to the crew for the great work they did and care.

Quick to do the job, Steve's employees worked under very difficult conditions (December). Nice guys.... Problem is eleven months later the job is still not finished with many calls that they will show up to fix them, and no show. Here we are with winter around the corner and we have issues that are unresolved.

When the job was done, we notice some hot spots on our roof and sent pictures to Steve who acknowledged it was a problem and he would send his crew to look into it. In April or May his crew came back to fix some shingles that were not secured properly (a 2 x 3 section was flapping in the wind). While on site we showed them areas where nails were protruding, in one spot, one of the guys must have unloaded his nail gun as there was at least 10 nails in one bunch extending through the eaves which we could clearly see from our second floor deck. They fixed these issues but Steve told us that the issue with the hot spots on the roof would have to be fixed the following winter. We got a call one month ago that Bob would come by to fix it the following week..... nothing........ Even though we sent pics to Steve, Bob asked us to print some and leave in mailbox for him to look at....

Almost a year later, still no resolution. Would we recommend them? No. Would we like our roof to be finished? Yes. Will it ever be?

We had Juff's come in to install a new roof, which looks like the old slate roof, but is aluminum. They were helpful, courteous, great workers. Lots of follow ups to make sure we were happy.

Juffs Roofing did our new roof this spring. I found the company overall outstanding from their office support staff ( Susan who was very prompt at getting back to you and scheduling all the work), to Shay, our estimator- extremely knowledgeable and made many excellent recommendations, to the actual roofing team run by Bob, who were very thorough, did an outstanding job and their clean up was immaculate. Key thing to note is they ALL work for the company and are not sub-contracted, so they all take incredible pride in what they do and ensure the job is done right and on time. Very conscientious and courteous!
Very, very happy!!! Beautiful job - the new roof looks great!

We called Juff's roofing after seeing them doing a new roof in our neighbourhood. Our roof had been replaced 8 years ago, but we had some bubbling of paint in one bedroom. We had called at least 3 other roofers since last year to get an estimate for a repair, but only one other roofer had replied to our phone calls. Juff's got back to us within 24 hours, and set up an appointment for Shay to come over to see the roof. When he came, he not only assessed the roof from the exterior, but he asked to go up to the attic to see it. This was a first for us - no other roofer had checked the attic, although after Shay explained the reason, it made perfect sense. Shay told us that we needed a new roof - our roof was in bad shape, even though it was only 8 years old. We had paid very little for the roof at that time, and so we realized that it had been a very poor job. We had ice damming and there wasn't enough ventilation in the attic. The price of the new roof was much more than we had expected to spend, but when Shay explained in great detail what had to be done, and that the materials and labour were guaranteed (the shingles for 25 years) we agreed to go ahead with it. When the crew came to start (10 crew members) they soon let us know that not only were the shingles in bad shape, but the wood underneath was completely rotten - the edges had frayed completely! They showed us the wood, and we had to pay for new wood to be laid (this had been explained in the contract - so not a surprise). They did an excellent job - they put in new vents in the attic, replaced the wood and the entire roof, as well as new eavestroughs.The crew were all hard working, polite, and very clean! Although it was an expensive job, it seems to be in line with the general cost of a good roof, and we are confident that this will be the last roof that we have to put on our 28 year old house. Thanks, Juff's, for doing such a good job.

I have selected Juffs Roofing from at least 6 companies that I have received estimates from during the selection process. Juffs are above the price median for this type of job but for people like me who want a guarantee for quality they were chosen to execute the contract without blinking an eye. Juffs are true professionals, starting with Shay that clearly explained to me what to expect, what is to be done and in what order, what warranty do I have and how the team works. The team not only executes perfectly but they also spend time with you clarifying questions whenever they arise and leave that good taste of customer well served (which is missing a lot to many many businesses around Toronto I would say).
Juffs, I thank you very much again for the work well done and I highly recommend you to anybody.

After fixing an ice dam in the winter, Steve followed up with a quote to replace the roof and upgrade the insulation. The team arrived and completed the job quickly, thoroughly and professionally. Bob and Shane individually invited me up on the roof to see what they were doing but I opted to watch from the hill in my backyard. They explained the process step by step. The job site was cleaned up at the end of each day and thoroughly inspected when the job was complete.
From Susan in the office to Bob and his crew in the field this job was handled professionally with friendly, knowledgeable, experienced people.