I called Jiggs Tank Service because I thought my underground septic tank was full. I told them water was draining slowing from the bathroom and was staying in the drain pipe. John arrived the next evening. He was actually expected around 2pm but had called me to advise he was having severe traffic problems, and wasn't sure if he'd make it to my house this day. He knew I had dug a hole in my backyard so he could access my tank. When I thought he wasn't going to show up (now dark outside), he called again and told me where he was...still determined. He arrived and ensured my drains were working well, cleaned my tank and took time to give advice. The price could always be lower (165) but I'll call them again in a few years.