Irpinia Kitchens

Worst company ever. Wanted to charge 14k to replace two shelves and extend a gable so we could install a coffee machine. Minor stuff! They then expected us to do all the removal of the old shelves. Once we saw the quote for the little they were doing we said forget it. They kept our deposit ($1200) for 5 minutes worth of work (measuring) then said too bad on your deposit you signed a waver. These guys are brutal and rude. Avoid a all costs.

We bought our house 31 years ago after it had been completely renovated. We moved from Winnipeg and so we were not familiar with the trades etc.
Our Irpinia kitchen had beautiful white cabinets which are perfect today. Recently there were some issues with hinges, and drawers that had loosened and broken with lots of us.
I called customer service, spoke to Jay Alvarado, who took my issues and immediately took care of them. He first sent me new hinges but I was not comfortable installing them. IN the end he sent a service rep and he repaired and fixed what needed and my kitchen looks brand new.
Even took the four small drawers back to the factory to be repaired and covers replaced. Thank you so much Irpinia Kitchens

I just wanted to let you know that I received impeccable customer service by Stefanie! I knew what I wanted but wasn't able to find it ready-made and I was frustrated. A friend suggested I tried Irpinia. After explaining to Stefanie what I was looking for, in less than 5 minutes she showed me wonderful materials and details and it was love at first sight!
She made a sketch. Since the product was being custom made I had to wait few weeks for the vanity to be ready. The wait was well worth it and the finished product was exactly what I was looking for.
Stephanie was exceptionally helpful, prompt, and has excellent attention to detail! Irpinia craftsmanship is evident in the end result.

Update March 27 2019: Review pending the completion of our high end kitchen that was due end of January 2018.
We look forward to posting and honest documented review once we received the Kitchen we paid for.

We purchased a new home in which Irpinia was the company used by our builder. Although the price to upgrade our Kitchen cabinets was far beyond what we would pay to replace our kitchen after closing, we decided to upgrade through our builder trusting the company's fine reputation. Sadly, we paid over $80k only to be left with a very disappointing and frustrating experience. Some of our issues are cabinet panels not matching, cabinet finish marks, scratches, dents, and chips easily. Some panels are warping and inconsistent staining noted. Designer glass inserts scratched and pitted. The owner came out to view our concerns and assured us he would resolve the issues. Over a year later and only some minor issues have been addressed. Terrible customer service. Company has changed ownership and is clearly not being operated with the same high standards. We are presently dealing with Tarion to address all outstanding issues.

Joanna was a pleasure to work with and the final product was as planned and well manufactured and installed. Internal communications within the company could be better. Overall happy customer.

Very happy with Irpinia. Ami K was wonderful. She met all of our needs even for a small wall unit. The service from start to finish was spectacular. Thank you Irpinia!!!!

Irpinia designers created a beautiful plan for a kitchen/pantry for my condo. I received excellent priority service on a tight time line. The designer spent many hours developing and reviewing plans, adjusting to my preferences. The final product was a stunning, modern, ergonomically functional kitchen, with custom installed appliances. The installation and warranty service are excellent. My kitchen looks as beautiful 4 years later as the day it was installed!

We used Irpinia for our kitchen and bathroom renovations and were completely satisfied with their work from start to finish. Lynn was fantastic at helping us with the project design down to the last detail. The quality and finish of our cabinets was exceptional. They have highly experienced installers which is very important. We were especially impressed by the level of customer service after the installation. Overall, a highly professional company to deal with and we were very pleased with the experience. We would highly recommend Irpinia.

Worked with Lynn... her spacial awareness and use of complimenting colours turned our kitchen into an absolutely wonderful and elegant location complimented with a stunning island piece.

The old saying "you pay for what you get" really applies here. You get quality, delivery and excellent installation. There is no nickel and diming and any issue is resolved without the old "it will cost more".

Highly recommended!