Furniture review in
Toronto
I had a very bad experienced today with ikea’s customer service. She was rude and she refused my refund. I paid for assembly service and the guy showed up and said he can’t put my shelves together cuz I don’t have wall mount brackets. Why they didn’t tell me I need this? And she told me I will not get a refund, after a heated argument she gave me a gift card as my refund. She said that’s beyond ikea’s policy. Also if I were to pick up the brackets I need to pay extra $50 to reschedule for another assembly service.
- Approximate cost of services:
- $90.00
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