Miscellaneous Furniture Products
WORST CUSTOMER SERVICE EVER. STAY AWAY UNLESS YOU HAVE LOTS OF TIME ON YOUR HANDS IF ANYTHING (AT ALL) GOES WRONG.
Ikea is fine as long as nothing goes wrong. If there is anything that you want to change once you have paid your money, they make it nearly impossible for you to do so. Even for a simple refund on unopened merchandise within 48 hours had us waiting in a line-up for nearly two hours at the store.
We tried to do a kitchen with them a few years ago, and the whole experience was a COMPLETE DISASTER, and involved ELEVEN trips to the store to sort things out because their customer service by phone had us waiting for at least 30 minutes each time just to speak with someone, and then waiting days afterward to have a manager phone us back.
THEY ARE IMPOSSIBLE TO DEAL WITH and clearly give the message that they are happy to promote their products with glossy ads and nice designs but once they've made their sale they are done with you. Their craft-manship is VERY poor, and the quality of their materials is not well-lasting.
- Approximate cost of services:
- $1,000.00