Toronto
I purchased a PAX wardrobe from Ikea and paid for delivery as it is a large piece of furniture. Ikea contracts out a delivery company, when my wardrobe was delivered the delivery men ped it on one corner and then left. When I opened the package one corner was crushed. I called Ikea and a couple of days later came to replace it using the same delivery company. They again ped the second wardrobe and the corner was crushed again. By that time the Ikea customer service refunded my delivery fee and used a different delivery company for my third wardrobe to be delivered. Finally the third one was delivered unharmed.
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