Job involved changing 8 locks to Mul T Lock system and installation of further security devices on doors. I was pleased with the work completed and the level of customer service delivered. I was also comfortable having the installer, John, in my home - he was professional and respectful.
John arrived ready to get to work immediately. He laid out his floor tarps to place his tools.
He worked quickly but without compromise to a high standard of finishing. He adjusted the doors so that they would close better and any door hardware (that was not part of the installation) that was not quite straight. Further, he persisted in getting rid of squeaking hinges on the front door until it was gone. While he did not have to do anything but install the locks, John did extra and it was obvious that he takes pride in his work. This was partly evident in the fact that he cleaned up as he progressed through the job.
The salesperson, Brian, also stopped by during the installation to confirm that the job was going well.
One of the door safety devices I had ordered would have compromised the aesthetic of the door and moulding and John and Brian advised me as such so that I could choose to install a (less expensive) alternate device. They could have just installed the device I ordered and made more money but this company appears interested in the best interest of the client and long term relationships.
There are many people who can install locks but if you are looking for a service oriented company then I have no hesitation in recommending Protection Plus.
- Approximate cost of services:
- $3,000.00
- Company Response
Thank you for you wonderful review. We appreciate the opportunity to earn your t rust and your patronage. All the best - Protection Plus