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Home Depot - Guelph

Building Supplies and Hardware
Guelph ON N1H 1G8
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sheila in Kitchener
sheila in Kitchener
2 reviews Guelph, ON
0/10

poor service

I have tried several times to get this review online but keep getting blocked

we had a terrible experience with HD

order # 126346885 purchase date Nov 29 /17

we bought a washer and dryer at HD and were promised installation ......the friendly salesperson said 'no problem......you won't have to do a thing and we also asked that the truck not come down our 200 foot driveway with 25 foot high old cedar trees and were assured she had written it on the ordera large truck did come down the drive and tore branches off our trees and then tried to turn around on the lawn and damaged boththe men said they were delivery only and had no tools for installation. We hired a local plumber to install the machines.

they backed up quickly and tore more branches off and damaged the lawn again.

we have called repeatedly and been assured 'we will make it right' but
they have done nothing despite many assurances

Sheila in Elora

order # 126346885 purchase date Nov 29/17

Approximate cost of services:
$1,800.00
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