Home Depot - Billy Bishop Way

My favourite store because it is very close by to where I live. I have read the bad reviews of the female staff. I agree with one exception, a big-made black female who I saw more recently at CS Desk is nice. However, I decided to write this good review because on about 3-4 occasions of my shopping at Billy Bishop Way Store, this man has been exceptional in trying to help out not just me but other hurried customers as well. I also noticed a particular small-made female sort of blocks him from helping even when she is purporting to be quite busy on a computer. Anyway this man, I asked his name, yesterday, is BERT. A tall slim black man and I want to commend him for his patience with his colleagues and for his extra-ordinary efforts to help clear up this counter of customers waiting for assistance, guidance, returns and just being helpful when a customer shows anxiety. I had a few transactions yesterday alone, paid for the wrong item, then realized before driving away, came back, got the refund. Found the right one and paid for it, etc. etc. Bert as usual kept his cool while managing those who needed urgent attention and all the while explaining what he was doing, and giving advice to other customers, on the hop. Multi-tasker and completely personable, this Bert! A keeper Home Depot!